Ratings based on 51 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 1, 2024 on Expedia
It was okay for two adults and a dog for the night. Great location in Cannon Beach, but the property definitely needs some updating and a deep clean. Broken tiles in the shower, blind twist rod held together by electrical tape, torn screen, etc. The ventilation in the cabin was also horrible! Very little air flow, even with all the windows open, and it was so hot in there! Would have been more comfortable if a fan was available. Glad we only stayed one night.
by A traveller
Needs an overhaul and deep cleaning
Posted Aug. 19, 2024 on HomeAwayThe bed was comfortable. The bathroom is in disrepair. The floor of the shower had pieces of tile missing, the sink had no stopper, the ceiling fan was coated with dust like it hadn't been wiped for YEARS. The living room rug was spotted like it had been wet at some point and never shampooed. The heater in the living room was on and there was no way to shut it off despite it being warm out. The portable "fans" hardly blew air. The kitchen was clean and the kitchen ware was plentiful. I would not stay here again unless I knew all the cottages had been updated.
Comment from Hotel Management
Sep. 17, 2024 by VrboOwner, Hotel Management
Robbyn, thank you for being our guest and taking the time to share your experience! We're pleased you found our kitchen clean and well-equipped but we apologize for the items you felt needed some TLC. Our local manager assured us that they are working with the homeowner to remodel the bathrooms and flooring. Additionally, a new stopper was placed in the sink, housekeeping has been addressed about the dust on the ceiling fan and the heater in the living is in good working order. The portable fans are operating as they should but another one will be added to the home and we appreciate your feedback as an opportunity to improve. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
by A traveller
Posted Aug. 10, 2024 on HomeAway
by A traveller
Posted Apr. 9, 2024 on Expedia
by A traveller
Cozy stay
Posted Jan. 17, 2024 on HomeAwayOverall the experience was lovely. Very nice quiey area, close to the beach , cozy little cottage with everything youd need during your stay.
by A traveller
simple, good, less than professional
Posted Dec. 26, 2023 on HomeAwayPlace needs some TLC. I was disappointed that the TV was terribly difficult to use and that I was given the wrong email password.
Having said that, it is a nice little cabin in a nice little neighborhood and not far from restaurants and the beach.
by A traveller
Ok
Posted Oct. 25, 2023 on HomeAwayThe place was dirty. Sheets had a big stain and hair but we brought our own sheets to cover the bed. Dead bugs stuck on the walls and cobwebs all over the place. Mold growing in window seal. Musty smell but we brought air freshner to help. There is also a animal maybe a squirrel or worse a rat definitely lives in the attic that kept us up at night. Other than that it was a quite place even though there were others vacationing there in the other cottages. Close to beach and the state park for hiking. Town is lovely. I do believe since we had the experiences we had we will try a different vacation company to book here in future.
Comment from Hotel Management
Oct. 29, 2023 by VrboOwner, Hotel Management
Thank you for your feedback, Eric. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
by A traveller
Posted Oct. 3, 2023 on Expedia
by A traveller
Great quiet location
Posted Sep. 4, 2023 on HomeAwayA small but well-appointed and charming cottage. Comfortable for 2 people. Perfect location close to everything yet very quiet.
Comment from Hotel Management
Sep. 19, 2023 by VrboOwner, Hotel Management
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
by A traveller
No TV, No Vacasa help
Posted Jul. 29, 2023 on HomeAwayTV displayed one channel only. Many attempts to use all remotes to find cable or other channels failed. Call Vacas number several times and placed on hold and no one answered my call. Check-in instructions suggest texting Vacasa number for help with rental unit. I texted many times and got no help, as it is clear that the texting chat is computer generated and not set up to solve any problems. One text did share that the unit I rented was advertised as having cable television. I found no cable TV. It would be fair if I were to receive a partial refund.
Comment from Hotel Management
Aug. 14, 2023 by VrboOwner, Hotel Management
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve, and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
