Note fondée sur 637 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Trois-Rivières, Ca
Publié le 21 sept. 2018 sur Expedia
Great place to stay...the restaurant is good...the breakfast is not included...a bit on the expensive side.
Commentaires de Gestion de l’hôtel
23 sept. 2018 par Stephanie, Gestion de l’hôtel
Thank you for taking the time to fill out our survey. We are happy to hear you enjoyed your stay with us here at the Best Western University Inn. We hope to see you back again soon!
par un voyageur
Publié le 30 sept. 2024
We were on the first floor and the musty smell was overwhelming. We had to open the windows to get the smell out but you couldn't sleep with them open because you were on the first floor. The hotel was obviously aware of it because they had all the windows open. Also with the air conditioning on .The walls actually are punky from the dampness. The rugs were stained and dirty. The bathtub shower head was filthy and the walls were dirty. For that kind of money I expected at least decent.
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Irina Smith, Guest Service Manager , Gestion de l’hôtel
Dear Kathy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Wonderful welcome by staff and easy check-in. Hotel restaurant has lovely view of open land. Convenient to shopping and fast food.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Irina Smith, Guest Service Manager , Gestion de l’hôtel
Dear Deborah, Thank you very much for taking the time to leave this positive feedback, we appreciate that a lot. We are extremely happy you had a good time staying with us and we are looking forward to seeing you again.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Irina Smith, Guest Service Manager , Gestion de l’hôtel
Dear Jennifer, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Great bar
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Irina Smith, Guest Service Manager , Gestion de l’hôtel
Dear Lauri, Thank you very much for taking the time to leave your positive feedback, we appreciate that a lot. We are extremely happy you had a great time staying with us and we are looking forward to seeing you again.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Irina Smith, Guest Service Manager , Gestion de l’hôtel
Dear Kristin, Thank you very much for completing the survey, we appreciate that a lot. We are extremely glad you had a good stay with us and we are looking forward to seeing you again.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The beds were a bit high for our liking. Hard to get into if you are a short senior.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Irina Smith, Guest Service Manager , Gestion de l’hôtel
Dear Shirley, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Convenient
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Irina Smith, Guest Service Manager , Gestion de l’hôtel
Dear Erika, Thank you for taking the time to leave your positive feedback, we appreciate that a lot. We are glad you had a good stay with us and we hope you will be back and see us again soon.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Irina Smith, Guest Service Manager , Gestion de l’hôtel
Dear Ira, Thank you very much for completing the survey after your recent stay with us. It was a pleasure to see you and I hope we'll see you again soon.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Awesome friendly staff, and very nice pool and hot tub area. The attached restaurant was very good as well
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Irina Smith, Guest Service Manager , Gestion de l’hôtel
Dear Melissa, Thank you for your positive feedback. We are extremely happy we were able to provide you with good service. There's nothing better for us than knowing that our guests had a great time and enjoyed their stay. We hope we will see you again soon.
