Note fondée sur 362 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
The property was fine. I did not like the very loud fan in the bathroom every time you turned the light on. And the walls were so thin I could hear conversations and the television in the next room
Commentaires de Gestion de l’hôtel
12 oct. 2024 par vijay, Gestion de l’hôtel
Dear [Guest's Name],Thank you for taking the time to share your feedback. We're glad to hear that you found the property to be satisfactory, but we apologize for the noise issues you experienced with the bathroom fan and thin walls. We understand how important a peaceful stay is and will look into possible improvements to address these concerns.Your comments are valuable to us as we strive to enhance our guests' comfort. If you have any additional suggestions or would like to discuss your stay further, please feel free to reach out to us .Sincerely,vj[Hotel Name] Management
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Staff was very very attentive and hospitable. Room was sufficient clean and, comfortable!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Front Desk , Gestion de l’hôtel
Thank you for your kind words! We’re thrilled to hear that our staff made such a positive impression and that you found your room clean and comfortable. We hope to welcome you back soon!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Front Desk , Gestion de l’hôtel
Dear Jamon,Thank you for your feedback. I’m sorry for the confusion regarding the pre-authorization charge. It appears that the additional hold was automatically released by your bank after a few days, and we’ve ensured that no extra charges were applied. We didn't apply a refund it automatically fell off & return to your account. We weren't aware of these charges nor could we see them. It was Alarming, We can always Communicate with the bank if we need to help assist you. We are Glad you received the entire authorization back, We understand how frustrating this can be and appreciate your patience. If you have any more concerns, please feel free to reach out.Best regards,Comfort Inn & Suites
par un voyageur
Publié le 8 sept. 2024 sur Expedia
It was clean
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sarah, Gestion de l’hôtel
Thank you for noting that the room was clean! We’re pleased to hear that you found that aspect of your stay satisfactory. If you have any other feedback or suggestions for us, please feel free to share. We hope to welcome you back in the future!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sarah, Gestion de l’hôtel
Thank you so much for the perfect rating! We’re thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we look forward to having you stay with us again soon!
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par sarah, Gestion de l’hôtel
Thank you so much for your feedback! We're thrilled to know that you had a positive experience with us and that we met your expectations. We're always striving to improve, so if there’s anything specific that could have made your experience even better or any suggestions you might have, we’d love to hear them. We look forward to welcoming you again soon!"
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for your feedback and the 8 out of 10 score! We're glad you had a positive experience and appreciate your input. We look forward to the opportunity to make your next stay even better.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
The front desk staff were amazing but the hotel was subpar for $150 a night. Fire alarms went off almost every single night during my stay— I don’t think I would stay again.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Front Desk, Gestion de l’hôtel
I’m sorry to hear about the issues you faced during your stay. While we’re glad the front desk staff made a positive impression, we regret that the hotel and fire alarm disruptions fell short of your expectations. Your feedback is valuable, and we will work on addressing these concerns to improve our guests' experiences. Thank you for sharing your thoughts.
par un voyageur
Comfortable and clean.
Publié le 2 sept. 2024 sur HotelsThe facility was clean with no objectionable odors. Lights, appliances and plumbing all functioned as they should. The bed was comfortable and smelled fresh and clean. The TV remote actually worked and was not sticky or grungy.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for the detailed feedback! We’re glad to hear that you found the facility clean, well-maintained, and comfortable. It’s great to know that everything from the bed to the TV remote met your expectations. We look forward to welcoming you back!
par un voyageur
Publié le 24 août 2024 sur Expedia
Nice and affordable
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Thank you So Much!
