Note fondée sur 539 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juin 2024 sur Expedia
Le services de landromate etais défectueuse et l'employé de soir nous a meme pas repodus
Commentaires de Gestion de l’hôtel
7 juin 2024 par Manager, Gestion de l’hôtel
Hello Michel,We regret to hear about the issue with the laundry service and the lack of response from our evening staff. Your feedback will be shared with the relevant departments for their awareness and improvement. Should you have any further concerns, please don't hesitate to reach out to our management team. Your satisfaction is important to us.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello jasmine,We regret to hear that your stay did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us. We strive to continuously improve our services to ensure all guests have a pleasant experience.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Donald,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another superb experience.
par un voyageur
Publié le 10 août 2024 sur Expedia
Overall the room was ok did not have everything in the room that was supposed to be in there and service at front desk was rude will not stay here again!!
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Pamela, We regret to hear about your experience and apologize for the inconvenience. Your feedback is valuable to us, and we will address these concerns with our team for improvement. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Good price and motel was good
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Anil patel , Gestion de l’hôtel
Thank you for stay with us and hope see again soon
par un voyageur
Publié le 6 juill. 2024 sur Hotels
I book at this hotel every year for our family reunion. The staff is polite and very friendly. My room was clean and very comfortable
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Anil , Gestion de l’hôtel
Thank you for staying with us and I hope you enjoy your stay and will see you soon again
par un voyageur
Publié le 11 juin 2024 sur Expedia
good
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Zack,We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. Your comments have been noted for our continuous improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 11 juin 2024 sur Expedia
Checkin was the fastest i have ever experienced!!
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Hello Amy,We are thrilled to hear that you found our check-in process to be efficient and quick. Your satisfaction is our priority, and we are delighted that we could provide you with a seamless arrival experience. If you have any other feedback or need assistance in the future, please do not hesitate to reach out to us.
par un voyageur
Publié le 6 juin 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello almiter,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with the relevant teams for further review. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.
par un voyageur
Publié le 3 juin 2024 sur Expedia
Rude staff and got charged twice for the same night.
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello Russell, I'm sorry to hear about your experience. We encourage guests to reach out to our management team directly to address any concerns or issues during their stay. Thank you for bringing this to our attention, we value your feedback.
