Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien
Publié le 10 sept. 2022 sur HotelsJuste une nuit, c’était propre.
Commentaires de Gestion de l’hôtel
11 sept. 2022 par Manager, Gestion de l’hôtel
Hello diego,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
par un voyageur
Publié le 6 mai 2022 sur Hotels
Cher pour ce qu'on a...
Piscine glaciale, pas de serviettes pour la piscine. Chambre sale.
La blague c'était le petit déjeuner "compris".. inexistant.
Café/jus/banane et quelques rolls industriels. Ce n'est pas un petit déjeuner.
Mis à part cela, chambre correcte pour une nuit mais on est dans la qualité basse des super 8.
Commentaires de Gestion de l’hôtel
6 mai 2022 par Manager, Gestion de l’hôtel
Hello Bopha,
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope to see you again in the future.
par un voyageur de Qc
Publié le 5 janv. 2020 sur Expedia
La Propreté des lieux, plancher en bois un excellent emplacement
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Manager, Gestion de l’hôtel
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
par un voyageur
Publié le 6 nov. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
9 nov. 2018 par Manager, Gestion de l’hôtel
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
par PIERRE
Rapport qualité prix correct
Publié le 19 sept. 2017 sur HotelsHôtel moyen, bon rapport qualité prix. Besoin de rénovation. Communs sale.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
This property was close to the venue that my niece's wedding was held on, close to the freeway and clean also dining options were plenty. The only thing that made me mad was that the last night we were there the TV started coming on by itself st 2:00 am. it did that about 7 times, I had to ask the night manager and I was told that it was updating(at night?), he advised me to turn it off which I had done multiple times then he said to unplug it, but i refused because I'm not paying for a TV if it breaks, he also wanted to come into the room to do it himself but my wife was asleep and I didn't think she wound like that he did apologized but my night was ruined already.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Manager, Gestion de l’hôtel
Hello Octavio, We are delighted to hear you enjoyed the convenient location and dining options during your stay. We apologize for any inconvenience you experienced with the TV. Updates are scheduled during off-peak hours to minimize disruption. Nevertheless, we appreciate your understanding during this situation. Please feel free to reach out to our management team directly to discuss any further concerns you may have.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Stay the night at Super 8 after a day at six flags. Check in was easy was able to check in online the day before so all I had to do was pick up my hotel room key. Staff was nice. Room was okay there was dried gum stuck on the curtain and there was someone else’s hair in the bedding. The bed was really hard throughout the night we heard the water going down the pipes in the walls and we heard people slamming there room doors; very thin walls. Overall not to bad for the price.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Alina, Thank you for your feedback regarding your recent stay at Super 8. We're pleased to hear that our check-in process and staff met your expectations. We appreciate your comments on the room condition and will ensure our housekeeping team pays extra attention to detail. Your insights on noise levels will be shared with the appropriate departments for review. Your input helps us improve our services for future guests.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
This is a motel, so I shouldn't expect much. It was little dated, with chipped furniture. The bathroom was clean but the tub definitely was worn and yellow. The thing that bothered me however, was the mold in the vents of the ac unit!!! I didn't think that was healthy. Glad we weren't spending the night, we just needed a place to rest for a few hours and change clothes.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Manager, Gestion de l’hôtel
Hello Rupi, We appreciate your feedback and apologize for any inconvenience you experienced. Our team will look into the issues you mentioned to ensure our facilities meet our high standards. Your concerns have been noted for further improvement.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
20 oct. 2024 par john, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Santa Clarita/Valencia. It is always a pleasure to receive positive feedback.
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2024 par john, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Santa Clarita/Valencia.
