Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Getaway!
Publié le 11 août 2024 sur HomeAwayWe found the property to be a great centralized location. Already talking about returning next year. Easy access to the pool.
Commentaires de Gestion de l’hôtel
11 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review! I'm glad to hear that you enjoyed the central location and found the pool easily accessible. It’s great to know you’re already thinking about returning next year—we’d love to host you again!
par un voyageur
Location was Convenient
Publié le 11 août 2024 sur HomeAwayThe decor was fun. Cleaning could have been better. Found random things in many places that were missed by the cleaners. Paper work at Condo showed check out time at 11:00 and email showed it at 10:00. Since you can't check in till 4:00 I do not recommend these properties for short stays. The back balcony was filthy, don't believe its been cleaned for awhile. The oven timer did not work so our pizza got a little burnt. Trash was an issue as there were no outdoor containers. Notified property and they did not know if there were outdoor containers and therefor were they would be located. Wound up bagging the trash and taking it home to throw away. Toilet Paper must be really expensive as the email warned to bring your own. There was only a 1/3 roll in one of the two bathrooms. I do not like this one bit and will not stay at places that do this in the future. Used the pool and the granddaughter enjoyed it very much.
Commentaires de Gestion de l’hôtel
11 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback. I'm glad to hear your granddaughter enjoyed the pool and that you liked the decor. However, I’m sorry to learn that some aspects of your stay didn’t meet your expectations. Cleanliness is a top priority for us, and I will be addressing the issues you mentioned with our cleaning team to ensure they are resolved. I apologize for the confusion regarding the check-out time and for the inconvenience with the trash and oven timer. Your comments about the balcony and toilet paper have been noted.
We appreciate your feedback as it helps us improve, and we hope you'll give us another chance to provide a better experience next time.
par un voyageur
Quick Getaway
Publié le 21 mars 2024 sur HomeAwayWe booked a last minute trip and glad we did! This property was so fun. A great location for quiet nights and easy access to hill country destinations. Would stay again!
par un voyageur
Canyon Lake great spot
Publié le 7 sept. 2023 sur HomeAwayA great place very centrally located to canyon lake area attractions with a pool.
Commentaires de Gestion de l’hôtel
7 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for the kind words! We are delighted to hear you enjoyed the property. It was a pleasure hosting you!
I hope y’all have safe travels.
Hill Country Premier Lodging 🦌🧡
par un voyageur de Bryan, Texas
Stay at Groovy
Publié le 2 juill. 2023 sur HomeAwayI didn't give all 5 stars because the lake access information did not seem accurate. We did not ever figure out how to get to the lake. And the laminated info page at the unit gave a check out time of 11 am, so that confused us. Needs to be corrected.
Also, when we stayed last year (under my sister's name), we had everything we needed with 6 people.
This year we had hardly any paper towels and toilet paper.
And the downstairs unit must have had at least 20 people (we lost count), who all partied on their patio and pool until 2 am each night and kept us awake.
Otherwise it was a lovely stay for a 2nd year in a row.
Commentaires de Gestion de l’hôtel
17 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words.
We are so sorry you had trouble with that access information, we will correct it.
We are so glad you enjoyed your stay. We hope you can come back another time.
Thank you,
HCPL
par un voyageur
Beware of rental agent (HCL’s) built in “fees!”
Publié le 19 juin 2023 sur HomeAway- condo is clean & very comfortable.
Access to lake cost extr per car (not listed)
- water heater isn’t providing consistent hot shower
- direction to condo wasn’t easy to find, no marking for parking spot which made it really silly to find parking space! After 5pm, I was connected to a voice mail. Be aware and read the extra “ built in fees”
- one trash bag for two nights(?) & written to buy your own, if you need extra!
Lesson learned, I would have preferred dealing directly with an owner vs an agent!
par un voyageur
Very nice, clean, and beautiful condo. Great location close to the lake. We enjoyed our stay!
Publié le 3 janv. 2023 sur HomeAwayWe really enjoyed our stay. Condo was very clean and decorated very cute! Would definitely go back!
Commentaires de Gestion de l’hôtel
17 janv. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words! We are so glad you enjoyed your stay and hope to have you stay with us again soon!
Thank you,
HCPL
par un voyageur
Cute place, confusing instructions
Publié le 17 nov. 2022 sur HomeAwayThe condo itself is adorable! Clean, spacious, great decor. The only issue with the condo itself is that the deck furniture was all down in the yard. There was nowhere to sit out there. And there were *very* specific instructions not to move anything, so we didn't bring any of it back up.
The GPS coordinates provided for the address were accurate, though Google Maps repeatedly told us to turn into the wrong entrance. You are supposed to park in the space labeled with your unit number, but these are all but invisible. We arrived in the middle of the night and couldn't see numbers on any of the spaces. In daylight, we were able to find our space with difficulty. Both because the numbers are so faded, but also because some spaces had two numbers visible, one in yellow and one in white.
The last particularly frustrating thing were the instructions regarding trash at thr end of your stay. You are asked to take trash out and place it in the outside dumpsters. Except there are none visible when you go outside and look around the building. The closest one belongs to the next neighborhood over and there are clear signs that you are not supposed to use it, which tells me that I am not the first person to have this problem. Instructions on finding the dumpsters need to be included in the email and printed materials regarding checkout. (In case anyone reads this far, though, they are easiest to access by going down the stairs, turning left to go to the pool, going past the pool and down into the lower parking lot, and continuing left all the way to the end of that section. Or you can drive down there.)
Commentaires de Gestion de l’hôtel
17 nov. 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words and valuable feedback!
The furniture is downstairs because of the guests indicated they prefer to have more space to gather outside. We are working on better directions for parking, lighting and trash disposal.
We are so glad you enjoyed your stay and hope to have you stay with us again soon!
Thank you,
HCPL
Thank you,
HCPL
par un voyageur
Nice place.
Publié le 26 oct. 2022 sur HomeAwayEnjoyed our stay here. It was clean and the bed we slept in was comfortable. The only hitch was we had to call the main office to get door code.
Commentaires de Gestion de l’hôtel
27 oct. 2022 par VrboOwner, Gestion de l’hôtel
Thank you so much for your kind words! We are so glad you enjoyed your stay and hope to have you stay with us again soon!
Thank you,
HCPL
par un voyageur
AMAZING STAY!
Publié le 24 août 2022 sur HomeAwayThis property was amazing! It was a little difficult to find at first, but super easy to get to once we found it. It’s so cute and was a great stay for our quick trip. Definitely will recommend it to others that visit the area.
Commentaires de Gestion de l’hôtel
25 août 2022 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience! We are so happy to hear you loved your stay and hope you will come and stay again with us!
