Ratings based on 1,159 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from newark
Posted Dec. 10, 2024
Already shared with property
by A traveller
Posted Nov. 26, 2024
The place is beautiful and the people are friendly and extremely helpful, very impressed
by A traveller
Posted Sep. 18, 2024 on Expedia
Comment from Hotel Management
Oct. 7, 2024 by Dear Steve , Hotel Management
Dear Steve,Thank you for selecting Margaritaville Island Reserve Cap Cana Hammock as hosts for your most recent visit to Dominican Republic and the resort of Punta Cana!Fins Up!
by A traveller from new york
Posted Sep. 18, 2024 on Expedia
Comment from Hotel Management
Oct. 7, 2024 by Dear Guest,, Hotel Management
Dear Jose Sebastian Garcia Thank you for your 5 starts review.It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. !Fins Up!
by A traveller
Posted Sep. 18, 2024 on Expedia
I couldn’t get in the door several times, the beach was not in good condition and the food was nasty
Comment from Hotel Management
Oct. 7, 2024 by Dear Lesley , Hotel Management
Dear Lesley Thank you for your review. Please accept our sincere apologies for not coming up to your rightful expectations. We at the Margaritaville Island Reserve Cap Cana Hammockpride ourselves on our high levels of service and glorious offerings; we are terribly sorry if that did not come across during your visit.
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Oct. 7, 2024 by Dear Nora,, Hotel Management
Dear Nora,Thank you for your 5 starts review.It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. !Fins Up!
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Oct. 7, 2024 by Dear Jessica, Hotel Management
Dear JessicaThank you for your 5 starts review.It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. !Fins Up!
by A traveller
Posted Sep. 16, 2024 on Expedia
Tienen que mejorar en el servicio.
Comment from Hotel Management
Oct. 7, 2024 by Estimada Keila,, Hotel Management
Estimada Keila,Si bien nos complace saber que muchos aspectos de su estadía le resultaron agradables, nos decepciona conocer los inconvenientes que encontró con los servicios brindados por los miembros de nuestro equipo. Por lo general, se nos conoce por brindar a nuestros huéspedes un nivel de servicio inigualable, sin embargo, lamentamos mucho que esa no haya sido su impresion.Esperamos tener la oportunidad de recibirlo nuevamente en el futuro, para poder brindarle la atencion que usted se merece.
by A traveller
Posted Sep. 15, 2024 on Expedia
The hotel is excelent and, the buffet and restaurants have a very good menu
Comment from Hotel Management
Oct. 7, 2024 by Dear Rosmery,, Hotel Management
Dear Rosmery,There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts.Thank you again and we look forward to your next visit to the Margaritaville Island Reserve Cap Cana Hammock
by A traveller
Posted Sep. 15, 2024 on Expedia
It was great. Even though Talixo transport screwed up my return transfer. The resort was kindly enough to arrange transfer to the airport. Very kind! Joel was awesome! Will return soon!
Comment from Hotel Management
Sep. 15, 2024 by Dear Karine,, Hotel Management
Dear Karine,Thank you for choosing our hotel. We look forward for your next visit. !Fins Up!
