Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,5 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bonne expérience!
Publié le 30 déc. 2018 sur HotelsStaff super gentil et respectueux! Malgré un problème au niveau de la réservation le personnel a été très gentil et a résolu le problème rapidement. Les chambres sont spacieuses et propres!
par Michel de Ste-Agathe-des-Monts
Bon rapport qualité-prix
Publié le 19 mars 2015 sur HotelsBel accueil.Visite de la chambre et de la terrasse. Conseils pour les restaurants et markets dans les alentours.Lit très confortable. Air climatisé et eau chaude appréciés.Wifi gratuit.Petit déjeuner copieux et santé.
L'hôtel est à 4 km. du centre ville mais j'avais affaire dans cette zone. Taxis à proximité.
Commentaires de Gestion de l’hôtel
9 nov. 2016 par General Manager, Gestion de l’hôtel
Thank you. we are trying to get even better. Just for you. Come back soon.
par un voyageur
Publié le 10 août 2024 sur Expedia
I like it it’s clean and quiet
I didn’t like the part of no TV and no A/C
Furthermore they told me they didn’t cook after I paid for my breakfast online at last they brought me something to eat before I left
Commentaires de Gestion de l’hôtel
14 août 2024 par Guest services. , Gestion de l’hôtel
We are very sorry you were not completely satisfied with your stay with us. We provide satellite television services and are at the mercy of the weather and the local provider, We apologize if your television did not work properly. We always remind our guests that there is a possibility that breakfast might not be ready since we do have a scheduled breakfast time, but we try anyway to feed our guests before they leave and you were leaving very early.We hope to do better on your next stay with us.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
par un voyageur
Publié le 23 nov. 2023 sur Expedia
par un voyageur
Publié le 8 nov. 2023 sur Expedia
Could have done much more. Paid for breakfast but I was served what I could purchase on the street.
Commentaires de Gestion de l’hôtel
13 nov. 2023 par A. Angrand, Gestion de l’hôtel
Thank you for Staying with us. We are very sorry that your stay weren’t as expected. We apologize and promise to do better for your next stay. Again thank you for choosing Métro Residences Hotel.
par un voyageur
A diamond chip in the rough
Publié le 18 juill. 2021 sur HotelsThis Hotel have signs that it was a nice place to stay before covid. There are some improvements the owner is addressing such as plumbing. Being without guest for a couple years and the owner was really not expecting us as he had cancelled all bookings, the generator for the AC was not primed. However, the owner was the epitome of hospitality
His staff on hand quickly found a room with an old fashion electic AC that worked quite well. The room was quickly dusted and a small fridge was moved into the room
The linen was clean and next morning the front desk staff brought us hot coffee. They really tried to accommodate us. The decor is native to Haiti. The location is in the central area of Cap City but on a quieter side street.
I think once the improvements to the plumbing issues are made and the entry treshold tiles replace, some cleaning up of the entry courtyard etc is done it will again reflect the vibrancy it must have had before the 2 years neglect occurred. I must add that I'm a usual 4-5* hoyel patron and was really repelled at the 1st impression. But our driver had a long day driving us fro Hinche over a very rough 2hours of bad road and he abandoned us after dropping us off at the front gate. The 2 young women that was there were obviously not expecting us. They called the owner and he was one of the nicest understaning persons ever. Along with the 2 youn ladies, my husband's patience I was able to calm down sufficiently to accept the hospitality.
Commentaires de Gestion de l’hôtel
5 août 2021 par A.Angrand. , Gestion de l’hôtel
Thank you for your support. We wish to see you soon.
par un voyageur
Publié le 1 juill. 2021 sur Expedia
Great
Commentaires de Gestion de l’hôtel
8 juill. 2021 par A. Angrand , Gestion de l’hôtel
We try very hard. Thank you for staying with us.
par un voyageur
Nice Hotel
Publié le 3 juin 2021 sur HotelsIt was very nice and clean. The staff was very friendly and professional will definitely consider going back when I’m in Cap-Haitian
Commentaires de Gestion de l’hôtel
3 juin 2021 par A. A., Gestion de l’hôtel
Thank you, we are glad you enjoyed your stay with us, we hope to see you soon.
par un voyageur
Publié le 14 avr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
16 avr. 2021 par John, Gestion de l’hôtel
Thank you for staying with us. Customers like you make us try harder. Thank you.
