Ratings based on 138 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Truly Paradise
Posted Aug. 13, 2024 on HotelsAdults only so no children under 18. There were families with older children. The staff were extremely helpful and very friendly and went out of their way to assist. Any small problems we had were dealt with quickly and effectively. The glass bottom boat and snorkelling well worth going on. The sun loungers had a button to press for service which was really helpful. We enjoyed the cultural night and the free rum tasting.
Comment from Hotel Management
Aug. 20, 2024 by Christian Bräu, Hotel Manager, Hotel Management
Hello Michael, Thank you for sharing your experience with us!We are delighted to hear that you enjoyed your stay. It's great to know that our staff's efforts made a positive impact on your visit.We are also glad you appreciated the convenience of our sun lounger service and enjoyed the cultural night and rum tasting.We strive to create a peaceful and enjoyable environment for all our guests, and we are pleased that you found our adult-only policy up to your satisfaction.Your feedback motivates us to continue providing the best service possible, and we are honoured that you chose to stay with us.We hope to welcome you back for more unforgettable moments in the future.Best wishes,
by A traveller
Posted Jul. 23, 2024 on Expedia
The service was poor and staff all seemed unhappy. The attentiveness of the staff was poor, probably due to bad management or lack of training.
The food was very bland and limited. You couldn’t have a snack at your sun lounger which is ridiculous given where you are and how close the kitchen is.
We checked out a day early even though we had paid £400 a night, no staff on in the morning to collect luggage.
A beautiful setting, could have been exceptional but food and service extremely poor for the price paid.
Comment from Hotel Management
Jul. 29, 2024 by Christian Bräu , Hotel Management
Hi Lee,Thank you for taking the time to share your feedback about your recent stay at Paradise Cove Boutique Hotel. While I am glad to hear that you found the setting beautiful, I am deeply sorry to hear about your unsatisfactory experience. We apologise for the inconvenience caused during your stay. We strive to provide the best service to our guests, and we have gone through your comments with great concern as this did not reflect during your stay. We will do the necessary training to prevent this from happening again. We appreciate you bringing the snack situation and the problem with luggage collection to our attention. These are important points for us to address, and we will use your feedback to improve our standards. Thank you for highlighting these concerns. We hope you might consider staying with us again in the future. Best Wishes,Christian Bräu Hotel Manager
by A traveller
Great small hotel, def recommended
Posted Feb. 16, 2024 on HotelsSmall of the radar hotel. The hotel has no own beach but makes up for it with a beautiful setting, lots of hidden areas, beautiful swimming pools and ocean access. Definitely a great place to recommend for folks looking something smaller and very good!
Comment from Hotel Management
Feb. 20, 2024 by Christian Bräu - Hotel Manager, Hotel Management
Dear Stephan,Greetings from Paradise Cove Boutique Hotel,Thank you for taking the time to share your feedback with us.We are delighted to note that the hotel setting was appealing to you and appreciate your recommendation for a great escape at the resort.Your feedback motivates us to continue providing the best service possible. We are honored that you chose to stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!See You soon!Best regards,
by A traveller
Posted Jan. 26, 2024 on Expedia
So relaxing and superb staff.
Comment from Hotel Management
Jan. 31, 2024 by Christian Bräu, Hotel Manager, Hotel Management
Hello Lisa,Greetings from Paradise Cove Boutique Hotel,Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that you found your stay to be relaxing, and we genuinely appreciate your kind words about our staff.Your feedback motivates us to continue delivering exceptional service, and we look forward to the opportunity to welcome you back in the future for another peaceful and enjoyable stay.Thank you once again for choosing us and we hope to welcome you back very soon.Best regards,
by A traveller
Posted Sep. 3, 2023 on Expedia
Comment from Hotel Management
Sep. 8, 2023 by Christian Braeu, Resident Manager, Hotel Management
Dear Harshita,Greetings from Paradise Cove Boutique Hotel,Thank you for choosing our resort and for sharing your rating following your stay.I hope that you had a great stay with us and I would have been very pleased to assist you in a better way for any query while in-house.I look forward to welcome you back for another escape.Best regards,
by A traveller
Posted Aug. 27, 2023 on Expedia
What an amazing hotel! The staff were fantastic, so helpful and friendly and made us feel very welcome and special! The food was incredible and the options fantastic. The gournds are beautifully kept with fresh flower arrangements everyday. So peaceful and lots of different places to sit/lie and relax. Three amazing pools and a beautiful sheltered cove as well as a sea water plunge pool. Just wonderful!
Comment from Hotel Management
Sep. 1, 2023 by Christian Braeu, Resident Manager, Hotel Management
Dear Wendy,Greetings from Paradise Cove Boutique Hotel,Thank you so much for choosing the resort and for sharing your review following your stay.Our main priority remains the satisfaction of our guests, therefore it is truly rewarding for us to see that your stay has been a fruitful one. I am delighted that Paradise Cove has been a perfect spot for your escape where you cherished some great moments.It is great to note that different facilities and aspects were appealing to you. I appreciate your positive recognition for the service delivered by the Family Members. They are glad to hear your praise about them.Your kind words are indeed a source of motivation to the entire team which drives us to do it consistently.Looking forward to welcoming you back in our Paradise.See You soon!Best regards,
by A traveller
Posted Feb. 27, 2023 on Hotels
by A traveller
Posted Jan. 15, 2023 on Hotels
by A traveller
Posted Oct. 27, 2022 on Expedia
We spent a short honeymoon at Paradise Cove and we think it was a wonderful experience. We may have been the only Americans there which was pretty refreshing.
To start things off, our airline lost our luggage so we were pretty stressed when we arrived. Luckily, the staff and management here is nothing short of incredible. They did a fantastic job making us feel welcome and were especially attentive to us and our situation, going as far as frequent calls to the airport baggage service to ask for updates on our behalf.
The overall vibe was perfect for us. It's quiet around the resort, no disturbances to our relaxation or intimate conversations. There is music every night at dinner and most nights it is a live performance, but never too loud or obnoxious.
The room was great. The property has some small wear and tear, but the upkeep is very well done. If there is ever a problem, reception will dispatch the right person very quickly to take a look and fix any issues.
The spa is charming and at an excellent value. The staff is so kind and adept at what they do.
The cocktails needed some work, but we were happy ordering sparkling-wine/wine for our stay. The Indian food offered was absolutely delectable.
The private lagoon and pools are beautiful/relaxing. We had a premier suite with a bathtub and a better view of the lagoon. It's awesome waking up to the sunrise, having some coffee or tea on the porch to start your day.
To Michael, Sandyha, Joyce, and rest of the staff: thank you!
Comment from Hotel Management
Oct. 31, 2022 by Christian Bräu - Resident Manager, Hotel Management
Good-morning,We are truly grateful for the wonderful words you wrote about the hotel.It gives us a great sense of satisfaction to see that you have enjoyed your time with us.I have shared your positive thoughts with all the Family Members.Your positive feedback gives us extra energy to perform better to satisfy more our mutual guest.We hope to welcome you back again in the near futureBest Regards
by A traveller
Romantic Boutique Hotel
Posted Jul. 20, 2022 on HotelsI absolutely loved this hotel. It is my favorite place I have ever stayed. It was beautiful, romantic, and the service was impeccable. I would highly recommend staying here over some of the larger hotels on the island like Shangri-La or Four Seasons.
Comment from Hotel Management
Jul. 28, 2022 by Christian Braeu, Resident Manager, Hotel Management
Hello Jacqueline,
Thank you for sending us such positive feedback on your stay! It’s a great encouragement for all of us to keep up the good work.
Thank you very much, and hope to welcome you again very soon at Paradise Cove Boutique Hotel.
Kind regards,
