Note fondée sur 21 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
75 % des clients le recommandent
3,8 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 29 août 2022 sur Hotels
Good for the rate , but need cleanese and improvement
3 sur 5
par un voyageur

False advertisement

Publié le 18 déc. 2021 sur Hotels
The facilities available as posted online is nothing compared to reality on the ground. I booked and paid for a standard room with AC, bathtub, LED Tv, a good size room etc. but the tiny room I was given had none of the above, not even an AC. So I asked if this was their standard room and the answer was no. The explanation was that the price on hotels.com is too low so they can’t offer me the standard room even though that’s what is posted online. So basically this is a bait to fill the most basic room at the facility. Don’t expect to be given what you book on here - Faldo advertisement
Commentaires de Gestion de l’hôtel
24 déc. 2021 par Jojo, Gestion de l’hôtel
Hello Stephen, I would have understood if you paid $55 a night for a room you paid a meager $29 which was a standard room fan not air conditioning. We don't advertise falsely and I believe the receptionist made it clear to you . I don't understand why you will resort to going online to spew unnecessary falsehood, even though matter was discussed on site .We treat all our customers with respect. Next time if you have any concerns you can relay directly to management and they will do their utmost best to accommodate you, but going behind technology and spreading falsehood is unwarranted, you get what you pay for $29 Dollars doesn't even get a meal yet a room . Wish you a pleasant Christmas
5 sur 5
par un voyageur

Publié le 22 nov. 2021 sur Expedia
Ver calm quiet area peaceful and serene
Commentaires de Gestion de l’hôtel
10 déc. 2021 par Iddris, Gestion de l’hôtel
Hi there, thank you for your nice review. Much appreciate. Hope to see you in the nearest future
4 sur 5
par un voyageur de SUGINAMI HONAN

Ce voyageur a laissé seulement une note Publié le 15 oct. 2021 sur Expedia
2 sur 5
par un voyageur de Kumasi, Ghana

Publié le 20 nov. 2020 sur Expedia
I was charged twice the hotel rates by Expedia. There was no breakfast. The bar did not operate. The front desk never picked up calls. The TV had no functioning channels.
Commentaires de Gestion de l’hôtel
28 nov. 2020 par Hotel Loreto, Gestion de l’hôtel
Hi, Mr. Baafour Thank you very much for your review, We gave you the exact room you requested, which you decided to move to a bigger room. We explianed to you the other room is higher than what you reserved. And you agreed to pay the difference. Breakfast is not included in the room rates which is very clear on Expedia, you requested for four breakfast which you were served. The bar is not working, because of COVID19 but we do have drinks and aqua avialable at the reception which I brought water to you in the room. Also, we have clearly printed the reception numbers next to the phones in the rooms, your call did not reached the reception, the Tv in your room was working perfectly which has more than two channels. I personally went to check after you left the hotel,which we had a guest there that evening. We are really sorry you did not enjoy your stay, we will give you the best of service next time you book our hotel. Hope to see you again soon.
5 sur 5
par un voyageur

Publié le 7 oct. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2020 par Gabriel, Gestion de l’hôtel
thank you very much for the review, hope to see you again soon.
1 sur 5
par un voyageur

worse hotel experience ever.

Publié le 14 sept. 2020 sur Hotels
It was very bad, Room rate was too high compared to what I was offered, I wouldn’t pay 10$ for such a place
Commentaires de Gestion de l’hôtel
16 sept. 2020 par Iddris, Gestion de l’hôtel
Hello Emmanuel, thank you for your review. We are very sorry for the inconvenience. We promise to give you the best of our ability in your next visit. Hope to see you again Thank you.
4 sur 5
par un voyageur

Publié le 5 oct. 2019 sur Expedia
Staff was very friendly. And addressed all my concerns
Commentaires de Gestion de l’hôtel
6 oct. 2019 par Babs, Gestion de l’hôtel
Hi, thank you for your review. we look forward to see you in the nearest future. Thank you.
4 sur 5
par un voyageur

Publié le 9 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2019 par Gabriel, Gestion de l’hôtel
Thank you very much for your review, hope to see you again.
3 sur 5
par un voyageur

Average hotrl

Publié le 1 oct. 2018 sur Hotels
Average in all ramifications. The hotel is under staffed. Same Idrisu working 24hrs in reception, room service and security.
Commentaires de Gestion de l’hôtel
1 oct. 2018 par Gabriel, Gestion de l’hôtel
Hi Adebowale, Thanks for your review, we have time schedules for all our staffs.And also we have a security who works all night. Thanks again.
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