Note fondée sur 82 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
95 % des clients le recommandent
4,3 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Service lamentable dans ce bel établissement

Publié le 8 juin 2019 sur Hotels
Service lamentable, personnel inefficace. On nous a changé 3 fois de chambre car la climatisation ne fonctionnait pas. Impossible de payer par CB car machine hors service. Moteur de piscine éteint. Pas de thé le premier jour et pas de cacao le deuxième jour.. Lamentable !
3 sur 5
par un voyageur

Publié le 21 août 2024 sur Expedia
Staff was extremely nice but the hotel needs to upgraded, particularly the rooms.
5 sur 5
par un voyageur de Boulder

Publié le 12 août 2024 sur Expedia
Loved the spacious room & hot shower. Great A/C. Loud music late at night and early in the morning coming from out in the courtyard. Food was delicious at the restaurant, but took a very long time to be served off of the menu. Stick to the buffet! All staff were helpful and friendly.
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 7 juill. 2024 sur Hotels
4 sur 5
par un voyageur

Publié le 6 juill. 2024 sur Expedia
Beautiful chalet-like hotel. Nice restaurant with buffet, and bar. Clean, spacious rooms. Great views.
5 sur 5
par un voyageur

Publié le 17 juin 2024 sur Expedia
Nice hotel close to the Slave castle and attractions.
1 sur 5
par un voyageur de philadelphia

Publié le 12 mai 2024 sur Expedia
I was traveling with a friend and requested 2 twin beds, their standard double room. However when we arrived they had gave us a room with 1 king size bed and the room was moldy. We were told that they could move us to another room but we have to settle for one bed. They suggested that we should go to dinner and they would move us while we dined.. That did not happen, we were forced to to wait for the new room, and this new room did not have a working AC. At 12:30 AM the next morning, we were placed in a room with working AC and one bed. My main issue was not the mishaps but the nonchalance of the staff. No phone call to apologize or an attempt to compensate in any manner.
5 sur 5
par un voyageur de CHARLOTTE

Publié le 26 avr. 2024 sur Expedia
The hotel is nice and the rooms ate comfortable. I've stayed there a few times.
2 sur 5
par un voyageur

Publié le 6 mars 2024 sur Expedia
Service in restaurants. Smelly women room.poor lighten very few towels.
4 sur 5
par un voyageur

Nice place

Publié le 24 févr. 2024 sur Hotels
Rooms are nice and in good condition. Beautiful garden. Not a lot to do in the area but there are poolside parties on some evenings. Staff is very friendly. The food is just okay. Breakfast was a little bland. The poolside menu was good. The chicken burger is mostly bread but the chicken club sandwich was better. Great place to relax if you’re not looking for much to do.