Note fondée sur 25 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Nice place, nice pool

Publié le 17 déc. 2022 sur HomeAway
This is nice home with a nice pool, but could have used a good cleaning, some general maintenence and some updating. Pricing is a bit deceptive, everything is in Euros, and extra guest fees include all guests staying, not just extras. Overall, with the hurricane damage and the beaches being closed, we made the most of great whether, the convenient pool, and the spaciousness of the home.
Commentaires de Gestion de l’hôtel
1 janv. 2023 par VrboOwner, Gestion de l’hôtel
Hi, thank you for giving us a positive feedback with three out of five stars. Good to know that you have something to complain but never gave us the chance to take a look to the complaint points. We are a german based homeowner so we offer in €. You can complain VRBO that they do not convert the rates into your currency.
5 sur 5
par un voyageur de Glostrup, just outsider Copenhagen, Denmark

Perfect holiday in a perfect house

Publié le 15 août 2022 sur HomeAway
We had an excellent holiday in the villa. It was spacious and clean. The pool was nice and big and the water had a great temperature. The kitchen was well-equipped. Our teenage boys loved that they had their own bedroom each, and the PS4 in the living room made the evenings fun. However only one controller fully worked. If we should say anything to improve the stay it should be the fact that the door panel didn’t work, so there was only the small key to lock the house. That wasn’t what the guide said, so we were a little confused. Also the thunderstorms killed the electricity a couple of times, which made the alarm inside the house go, and we needed a code for that to make it stop. And finally it would have been nice to have more sun mattresses for the sunbeds. There were only 3, and we were 4 persons. But there were plenty sunbeds, just not enough mattresses. But overall we loved our stay. And the little coffee shop “Espresso to go” made my mornings everyday☺️ We can fully recommend this house!
Commentaires de Gestion de l’hôtel
18 déc. 2022 par VrboOwner, Gestion de l’hôtel
Thank you, hope to see you sometime soon
1 sur 5
par un voyageur

Disappointed guests

Publié le 9 août 2022 sur HomeAway
We are very disappointed with the response we have had from the owners of this villa. When we arrived we had a lot of back and forth regarding contacting the property mangers. Property was in a good location but it all ended there. The property was dirty, both toilet handles where falling off, the plug in the main jacuzzi bath didn’t work, when it was fixed there was no water pressure and it took 45 minutes for bath to fill up. Unfortunately the main toilet seat was also stained. The property manager,Michael came by on day 2. He was very pleasant, told us to enjoy our vacation and to “( on no account) clean”. He promised to sort out problems and to bring an extra three sunbed mattresses. There were only 3 available and they were mildewed. Some of the problems were sorted but not the mattresses and we were advised these had to be ordered. When we have rented properties in the past( and we have rented many) things like sun beds are available as a matter of course. On our last day a different property manager came by. She walked through the property and advised it was fine, she also advised we would owe money for energy use. The original reading on the meter was not made in our presence and we had no knowledge of the original reading. She advised “ not to worry and to enjoy our trip home”. The villa was normal dirty following a two week vacation. There was food in the fridge and rubbish in the kitchen but no other mess was left. Imagine our surprise to receive a bill for “ extra cleaning “! The barbecue was dirty before we used it and we cleaned it before and after use. We were obviously quite annoyed to receive these additional costs when they had not been verified or explained. The villa is a little shabby and in need of upgrading. There were also lightbulbs out and no batteries in remote controls, all petty things but irritating when you are on vacation. We did not feel we got value for money and these extra charges have been very surprising and annoying. My wife and daughter are both health care providers who worked tirelessly during the pandemic and they are both disappointed by this end to a much anticipated vacation.
Commentaires de Gestion de l’hôtel
16 août 2022 par VrboOwner, Gestion de l’hôtel
There are always both sides of a story. This is your story. None of them is well explained and described. We are so sorry that it ended up like this.
4 sur 5
par un voyageur

Nice place

Publié le 9 janv. 2022 sur HomeAway
Very nice home and comfortable. Quite neighborhood with beautiful sunsets from the dock. Would have given 5 stars but was told by owner and property Mgr both we could dock a boat at the home. Just FYI, you cannot get a boat to the home. There is a bridge that is to low and you cannot go under it except with a small kayak or john boat. I would recommend to the owners to put a ladder down to the water from the dock. We brought our own kayaks but it was to difficult to get in them from the dock. If we visit the area again we would consider.
Commentaires de Gestion de l’hôtel
10 janv. 2022 par VrboOwner, Gestion de l’hôtel
Hallo Diane, Thanks for rating. We and our property management did not say that you can dock a boat at the house. We weren't even asked about it. Then why are you giving us one star less for that?
5 sur 5
par un voyageur

Special Family Time

Publié le 7 janv. 2022 sur HomeAway
This was the perfect house for a little getaway with my mom, sister, and nephew. We hadn’t seen each other in over a year (I live in NJ, they live in VA) so we wanted an area to enjoy time together, relaxing, beautiful beaches, and of course- baseball (my nephew was in a tournament there). The location, size of the house, amenities, beautiful outdoor space & pool, and friendliness during check in and check out were all perfect! Thank you for providing the perfect vacation rental for us!
5 sur 5
par un voyageur

Great place to stay

Publié le 6 janv. 2022 sur HomeAway
Very nice place. Lots of room. Pool was very comfortable. Only issue was tv service which was partially taken care of. Would stay again
Commentaires de Gestion de l’hôtel
6 janv. 2022 par VrboOwner, Gestion de l’hôtel
Hallo, thank you for your positive review. We' d like to see you again somewhere soon. btw. The TV failure thing can happen. The receiver was unfortunately defective and according to our knowledge it was exchanged after a day. We have three more TVs in the house so that there were enough alternatives. It was also possible to connect one of the working receivers to the TV to which it was needed.
5 sur 5
par un voyageur

Serene. Perfect Getaway.

Publié le 4 juin 2021 sur HomeAway
Driving into the community was quaint and beautiful. Upon entering the home, we were all pleased with the space and beautiful decor and striking view. The pool was clean and calming, the bedrooms and baths were just what we were looking for. Very tidy and lovely 3 bedroom 2 and half bathroom home equipped with everything you need. Great beds and nice bathrooms. Jacuzzi in master was very relaxing. The pool, canal, and home look exactly like it the pictures. The neighborhood is very conveniently located and is very quiet! Perfect location, very easy to get around minimal distance to awesome restaurants and activities. We wanted a home with a pool to swim everyday without the crowd of the beach and we were not disappointed. Hope to return again. Thank you, Brigit and Frank!
Commentaires de Gestion de l’hôtel
19 juin 2021 par VrboOwner, Gestion de l’hôtel
Hallo Dean, Thank you for the very detailed and extremely positive review. We would like to welcome you again as a tenant
5 sur 5
par un voyageur

Highly recommend staying here

Publié le 23 mai 2021 sur HomeAway
We enjoyed our stay here, the location is perfect, had everything we needed and we would stay here again.
5 sur 5
par un voyageur

Great week at a beautiful property

Publié le 23 mai 2021 sur HomeAway
The house us is beautiful and comes equipped with everything you need to make this a home away from home. Check in was simple and easy and the property manager was friendly and helpful. We spent most of our time outside at the pool which offers plenty of seating and the opportunity to relax and even dine al Fresca. Thank you for sharing your home it was a great week celebrating my parents 51 wedding anniversary.
Commentaires de Gestion de l’hôtel
24 mai 2021 par VrboOwner, Gestion de l’hôtel
Thank you for your really positive feedback. Hope to see you soon someday
5 sur 5
par un voyageur

Great place for a family getaway

Publié le 19 avr. 2021 sur HomeAway
Nice house that was great for our family week away. 3 bedrooms were great so each kid could have their own room. The house would also be a nice option for 2-3 couples sharing a place. The kitchen is well stocked so you can prepare meals on site. The south facing pool was great giving us sun all day long.
Commentaires de Gestion de l’hôtel
19 avr. 2021 par VrboOwner, Gestion de l’hôtel
Thank you Shawn, hope to see you back in Cape Coral some day