Note fondée sur 224 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par le vasa, Gestion de l’hôtel
thank you for your recent stay
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The location couldnt be better for snorkelling and kayaking, the attol keeps the water inside calm and flat most days, the water is beautifully clear too.It was my birthday on the day we arrived and the staff made the day very special. The pool, bar and resteraunt are top notch, highly recommended.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Le Vasa, Gestion de l’hôtel
Thank you for recommending Le Vasa, the staff really appreciate your comments glad you thought the pool, bar and restaurant were top notch.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Le Vasa is located not far from the ferry terminal and airport, but about an hours drive from Apia. The cabins are dated but the bed was comfortable and the shower had great water pressure. The few items that needed repairs were fixed efficiently although some staff had trouble understanding English. Rooms are not serviced for short stays but they will replace milk and tea and coffee facilities. If visiting Samoa you really need to hire a car if you wish to leave the resort, as apart from taxis there is really no other transport for tourists. Tour excursions are available but limited. Everything is so far apart.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Le vasa, Gestion de l’hôtel
Thank you for your recent stay. A remodeled room was offered to you although you declined and wanted to be closer to the restaurant the room are authentic and colorful rather than stark white and brown like most people are use to. A family owed traditional resort with clear descriptions about the accommodation. There are lots of tours and the tour book is at the reception. All depends what you wish to do and your communication, the staff are here to help you at any time, please note Samoa is the first language so patience and understanding somethings get lost in translation that you can always ask a manager if something is not clear.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Everyone was very friendly and tried to be accommodating. Each individual unit was an amazing experience. It made everything seem so private and special. The view was breathtaking!
One thing that could have been done more efficiently was the payment of the restaurant. Upon check in, we were informed to pay the tab at the registration area. After dining the evening after check in, a server came to our fake to ask for payment. We gladly paid, but were unsure why we were instructed to pay at the register. The next morning we signed a slip then payed at the registration desk upon check out.
This was still an amazing place to stay!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Le vasa, Gestion de l’hôtel
Thank you for the lovely comments, about the staff and resort, some staff are in training and sometimes confusion happens do apology for any inconvenience.Thank you again for saying Le Vasa is an amazing place to stay
par un voyageur
Publié le 5 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Le Vasa, Gestion de l’hôtel
The staff went out of their way to make your stay a lovely one and even provided extended entertainment for your title name that you and your family enjoyed greatly at the time of your special dinner. Never any issue was raised so surprised to see a 2 with no comments, always helpful to let us know how a business can improve.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Fabulous staff comfortable Villas extremely friendly wonderful private quiet retreat
Commentaires de Gestion de l’hôtel
4 sept. 2024 par le vasa, Gestion de l’hôtel
Thank you for your kind words that the staff are fabulous and friendly and Villas are comfortable the resort a private quite retreat. Hope to see you again
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
4 sept. 2024 par le vasa, Gestion de l’hôtel
Thank you for the support and comments that Le Vasa is very nice
par un voyageur
Publié le 3 sept. 2024 sur Expedia
A lovely resort with a real island feel with the gardens and coconut trees aplenty. Lovely staff and fales. The pool was lovely also. The restaurant was great with lots of yummy choices.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par le vasa, Gestion de l’hôtel
Thank you for saying Le Vasa resort and staff are lovely with gardens a real island feel. The pool was lovely also. Yummy meals at the Restaurant.
par un voyageur
Publié le 18 août 2024 sur Expedia
Had a great over night stay at Le Vasa, a bummer we didn’t stay longer to enjoy the facilities more but will definitely be back for 2 nights minimum. Room had everything we needed and looked out on to the lagoon, a pity the weather wasn’t amazing but that’s out of anyone’s control. Having the pool table available was a good option for indoor activities.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par le vasa, Gestion de l’hôtel
Good to hear you had a great stay and the room had everything you needed and looked out on to the lagoon. and you liked our activities
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par le vasa, Gestion de l’hôtel
always good to know where we can improve out service without comments it is hard to know.
