Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not the best
Publié le 30 août 2024 sur HomeAwayPros
- it had hot running water
- the property was nice with quiet guests and residents
-pool was surprisingly nice for the kids
- safe
- sort of close to Ogunquit though not close enough to walk and we had to pay $25 to park at town center/ beach and Perkins Cove every time we went.
Cons
- the bed linen situation was horrible- there was some sort of lace tablecloth thing as a bedspread. Terrible polyester crispy sheets. I asked management for more blankets and they just ignored my request. Pillow shams were dirty.
-Kitchen was cluttered with useless stuff but nothing you really needed
- there was one bowl
- the couch was an atrocity.
- management didn't provide a house number (13 by the way) so we were unsure what cottage it was
Overall this was a very typical "management company who doesn't really care" rental. It was ok for our family vacation but the sleeping, kitchen and couch situation were really uncomfortable. Would not stay again.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your detailed feedback Leah. I’m glad to hear there were some positives, but I’m truly sorry about the issues you faced with the linens, kitchen supplies, and communication. Your experience is important to us, and we’ll take your comments seriously to improve our service. I appreciate your understanding, and I hope you might consider us again in the future.
par un voyageur
Uncomfortable
Publié le 13 août 2024 sur HomeAwayThe property managers and check in/out process are fine. The problem with this cottage is the location and comfort level of the interior. The location is stuck between traffic going to ogunquit and somewhat distant from York Beach. The interior of this cottage is extremely uncomfortable. The couch/chairs/tv placement all contribute to a difficult time relaxing. If comfort is important to you, look elsewhere.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback Matt. I’m sorry to hear that the location and comfort of the cottage didn’t meet your expectations. We appreciate you sharing your thoughts about the layout, as it helps us improve for future guests. We hope you’ll consider us again down the road, and we’ll do our best to address these issues.
par un voyageur
Loved the cabin.
Publié le 12 juill. 2024 sur HomeAwayNever will use VRBO again. Fees added on were alot! Cabin was nice and great location with some privacy. Nice pool
Commentaires de Gestion de l’hôtel
27 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your thoughts with us. We’re glad to hear that you enjoyed the cabin, its great location, and the privacy it offered, as well as the pool. However, we’re sorry to hear about your concerns regarding the fees. We understand how this can be frustrating, and we’ll take your feedback into account to improve the experience for future guests.
We appreciate your stay with us and hope we can better meet your expectations in the future.
par un voyageur
Additional charges were unreasonable!
Publié le 31 août 2023 sur HomeAwayWe enjoyed our stay.
Commentaires de Gestion de l’hôtel
3 avr. 2024 par VrboOwner, Gestion de l’hôtel
I'm glad to hear that you enjoyed your stay overall. Your satisfaction is important to us.
We are looking forward to host you again!
par un voyageur
Nice getaway
Publié le 9 août 2023 sur HomeAwayI really enjoyed my stay.
Commentaires de Gestion de l’hôtel
23 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Howeina! We're delighted to know that you enjoyed your stay in our property. We look forward to welcoming you again soon!
