Note fondée sur 114 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 févr. 2023 par sannie, Gestion de l’hôtel
we received your feedback. we apologize for the inconvenience you experienced.
par CHRISTIAN
Bel appartement et belles vues.
Publié le 1 août 2017 sur HotelsTrès bel appartement dans un beau quartier, à 25 mn du centre-ville.
Nous avons aimé la vue sur Table Mountain et la plage.
par un voyageur de France
Publié le 5 déc. 2011 sur Hotels
Très bon hôtel, très bon rapport qualité / prix, surtout pour les suites 3 chambres ! Vous pouvez y aller les yeux fermés ! Seul petit bémol : une liste d'ustensiles et accessoires disponibles dans l'appartement à vérifier pour éviter tout problème de caution...
par un voyageur
Publié le 24 sept. 2024 sur Hotels
The property all in all was acceptable, but the apartment rules said that noise should be limited from 10pm onwards. By 03am I had to contact the reception to get the guests on the floor above us, to stop shouting and moving tables and chairs across the floor which made it impossible for us to sleep. I had to call twice before the noise stopped. This incident might have been an isolated event, but I feel cheated, as I paid to stay there, but I didn't receive value that I paid for. Pity. Hotels.com also advertised that there is a steam room and hot tub, but that is not the case.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par sannie, Gestion de l’hôtel
we apologize for the inconvenience you experienced. we will have our security do better. thank you so much for your feedback, we value your voice in helping us improve our service
par un voyageur
Publié le 15 août 2024 sur Expedia
Great apartment for people looking for a homey experience even on holiday.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par sannie, Gestion de l’hôtel
thank you so much
par un voyageur
Publié le 4 août 2024 sur Expedia
The room is huge with a nice ocean view but it was not properly cleaned. I was surprised but the color of socks that were changed after walking around the room.
The are a number of restaurants within walking distance. There was plenty of parking space.
There was no heater in the room so we had to ask for a mobile heater. It uses gas to heat up. After a few hours, it went out and got cold again. The staffs were not very helpful.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par sannie, Gestion de l’hôtel
thank you for your feedback, we value your voice in helping us improve our service. we will address our reception staff to be helpful
par un voyageur
Publié le 30 déc. 2023 sur Expedia
par un voyageur
Ok over nite stay
Publié le 15 déc. 2023 sur HotelsLocation was good we only slept overnigt , so we had a smooth late Checkin , staff where good.
The corridors lifts etc where poorly cleaned , It was clear that the unit has not been well serviced , the tile grouting looked dirty and in some places the tiles where loose or the grouting was comming apart
Unit needs a bit of TLC to bring it back to what is was.
par un voyageur
Great
Publié le 10 déc. 2023 sur HotelsIt was great and the staff was very outgoing
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Property was always clean. Very reasonably priced for a suite. Employees friendly and courteous. Enjoyed the entire stsy
