Ratings based on 74 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 18, 2024 on Hotels
Comment from Hotel Management
Jun. 18, 2024 by GM, Hotel Management
Thank you for taking the time to rate us much appreciated. We look forward to welcoming you back.
by A traveller
Posted Mar. 25, 2024 on Hotels
Comment from Hotel Management
Mar. 25, 2024 by GM, Hotel Management
Thank you for taking the time to review your recent stay. We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back to Garden Court Nelson Mandela Boulevard in the near future.
by A traveller
Posted Jan. 6, 2024 on Expedia
Central location close to town
Comment from Hotel Management
Jan. 10, 2024 by GM, Hotel Management
Thank you for taking the time to rate us 5* much appreciated. We look forward to welcoming back soon.
by A traveller
Posted Jan. 1, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by GM, Hotel Management
Thank you for taking the time to rate us much appreciated. We look forward to welcoming you back.
by A traveller
Posted Dec. 27, 2023 on Hotels
Comment from Hotel Management
Jan. 2, 2024 by GM, Hotel Management
Thank you for taking the time to complete a review. We noticed that you gave a low rating for your visit or stay at Garden Court Nelson Mandela Boulevard. Please could we request some feedback as this is valuable to us as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. Please send additional feedback us.
by A traveller
Eccellence
Posted Dec. 4, 2023 on HotelsFantastic
Comment from Hotel Management
Dec. 5, 2023 by GM, Hotel Management
Thank you for your positive feedback, we are delighted you had great stay with us and look forward to welcoming you back.
by A traveller
Posted Nov. 3, 2023 on Hotels
Comment from Hotel Management
Nov. 6, 2023 by GM, Hotel Management
Thank you for taking the time to rate us much appreciated.
by A traveller
Posted Oct. 29, 2023 on Hotels
Hotel is very tired and condition isn’t great but staff are extremely helpful and eager to please
Comment from Hotel Management
Oct. 31, 2023 by General Manager, Hotel Management
Thank you for taking the time to review your stay, and for you bringing to our attention your concerns with a few points that you experienced during your stay at the Garden Court Nelson Mandela Boulevard. In response Southern Sun has a 5 year plan which includes various refurbishment we are in the plan, however no dates have been confirmed. Please accept our sincere apology and I will be addressing all the points that you raised and assure you that this is not our usual standard. We appreciate this feedback, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. We look forward to welcoming you back to Garden Court Nelson Mandela Boulevard in the future.
by A traveller
Posted Sep. 15, 2023 on Hotels
Hotel was clean but needs some upgrades .
Comment from Hotel Management
Sep. 28, 2023 by GM, Hotel Management
Thank you for taking the time to review your stay, and for you bringing to our attention your concerns with a few points that you experienced during your stay at the Garden Court Nelson Mandela Boulevard. In response Southern Sun has a 5 year plan which includes various refurbishment we are in the plan, however no dates have been confirmed. We appreciate this feedback, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. We look forward to welcoming you back to Garden Court Nelson Mandela Boulevard in the future.
by A traveller
Posted Sep. 8, 2023 on Expedia
Comment from Hotel Management
Sep. 11, 2023 by GM, Hotel Management
Thank you for taking the time to rate us much appreciated, we are delighted you had great stay with us and look forward to welcoming you back.
