Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2019 par Belinda Bownes (reservation manager), Gestion de l’hôtel
Good day! We are delighted to hear that you enjoyed your stay at our hotel and we hope to have you back at our hotel in the near future. Kinds Regards
par J François de Reunion
Publié le 18 nov. 2013 sur Hotels
Super emplacement ,en face du century center. Vue sur le lac..proche du cap
par un voyageur
Publié le 14 août 2024 sur Expedia
Present stay at the hotel
Commentaires de Gestion de l’hôtel
15 août 2024 par Author, Gestion de l’hôtel
Dear Nitesh Kushalkar,
Thank you for taking the time to complete the survey about your stay at Island Club Hotel & Apartments. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Island Club Hotel & Apartments again soon!
Kind regards, Island Club Hotel & Apartments
par un voyageur
Publié le 18 avr. 2024 sur Expedia
Staff was very friendly and helpful. I loved that there was a welcome back sign on the wall with my name on it, since I was a returning traveler.
par un voyageur
Publié le 18 déc. 2023 sur Expedia
Very nice stay . Staff very helpful .
par un voyageur
Publié le 9 déc. 2023 sur Expedia
We were disappointed with the hotel overall. Access to our room was difficult, across a cobbled square and through a dirty basement car park.
Our room had been made up with clean linen and towels but the condition of the room overall was very poor and well below what we would have expected of a four star.
The room had obviously just been painted as the paint smell was overwhelming. The sliding doors onto the terrace (also very dirty) were very difficult to open and close because of all the sand and dirt in the rails. We ended up having to leave these open all night to avoid being overwhelmed by the smell of fresh paint. This also meant that all we could hear was the sound of the giant airconditioning systems on the roof of the shopping center across the square.
The floors were sticky in both the bedroom and the bathroom and did not feel or look clean. We ended up wearing shoes or socks everywhere we walked in the room which was more than a little unpleasant.
Much of the furniture in the rooms was in very poor condition. Specifically the seating. Both chairs in the room were not clean. The soft desk chair was particularly unclean and heavily soiled.
At check out we did mention some of the many issues we expereince with the room and were met with a shrug and a prompt goodbye.
We would NOT recommend this establishment. There are significantly better and more cost effective options in and around Century City.
par un voyageur
Quiet and calm.
Publié le 3 déc. 2023 sur HotelsGreat find. Good service and not a mass produced, machine of a hotel.
Great stay.
par un voyageur
Publié le 30 nov. 2023 sur Expedia
3 minutes' walk from the Canal Walk mall; staff super helpful and friendly
par un voyageur
Cape Town Marathon
Publié le 21 oct. 2023 sur Hotelspar un voyageur
Publié le 21 juill. 2023 sur Expedia
We have rated this stay a 4 instead of a 5 and it really would have been a 5 apart from the security at the gate....confused and grumpy are the only word to describe it.
Apart from that the accommodation is perfect for a stay very near shopping and for wonderful facilities.
The place was very clean....and modern with our own balcony.
Be prepared for the cheerful and helpful staff on the front desk...they were wonderful and would go out of their way to help.
Thanks for a great stay and we would visit again.
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Darren, Gestion de l’hôtel
Hi Derek,Thank you very much for the great feedback and we will address the security issue, you raised!Regards Darren
