Note fondée sur 149 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 févr. 2020 sur Hotels
par un voyageur de Lille
Publié le 9 nov. 2019 sur Expedia
Accueil au top! Personnel chaleureux et très serviable, un grand merci!
Commentaires de Gestion de l’hôtel
11 nov. 2019 par Michael Rentzke, Gestion de l’hôtel
Dear Khad,
Thank you so much for the amazing review.
We are happy you enjoyed your stay with us and that you will return soon.
Kind Regards
par un voyageur
Ótimo hotel, com boa localização
Publié le 26 juin 2024 sur HotelsCommentaires de Gestion de l’hôtel
3 juill. 2024 par Chadwell, Gestion de l’hôtel
Good DayThank you for taking the time to leave us a 10-star review. We're so glad to hear that you were satisfied with your stay. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again.
par un voyageur
Publié le 24 mai 2024 sur Expedia
Goog
Commentaires de Gestion de l’hôtel
27 mai 2024 par Chadwell, Gestion de l’hôtel
Good Day JaredThank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with your stay. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again.
par un voyageur
Publié le 10 mai 2024 sur Expedia
What an amazing hotel
The staff are fabulous
The area is terrific
10/10
Commentaires de Gestion de l’hôtel
13 mai 2024 par Chadwell, Gestion de l’hôtel
Good Day LynetteWe truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as constant reminder why we love what we do.
par un voyageur
Publié le 8 mai 2024 sur Hotels
I spent a good night sleep.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Chadwell, Gestion de l’hôtel
Good Day JoelWe truly appreciate your support and trust in us. Your 10-star review brightens our day and serves as constant reminder why we love what we do.
par un voyageur
Publié le 6 avr. 2024 sur Expedia
立地よく、部屋も綺麗でした。スタッフも親切で、相談したら親切に対応してくれました。レストランも利用しましたが美味しかったです。
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Chadwell, Gestion de l’hôtel
Good Day EriWe truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as constant reminder why we love what we do.
par un voyageur
Unsafe area
Publié le 26 mars 2024 sur HotelsFrom the moment I found parking out on the street I was made to feel unsafe. There were beggars knocking on the car window asking for money and food. At the entrance of the hotel the same thing. The area alone is down town and not safe to walk around.
When entering the hotel there was an atmosphere of nobody cares!!!
I asked about the parking that was “available” and was told there is a parking around the back which doesn’t belong to the hotel but we can park there at a cost. Firstly I’ve a rented car and secondly I wouldn’t park the car there as not sure if it will be there in the morning.
Anyways I took the knock and drove off and found a far better hotel where I was at ease knowing I was safe and also could walk around and not having to watch my back every 2 minutes.
I contacted the hotel and explained how I felt about the whole experience and wanted to see if I could get a partial refund. Answer was NO!!!
I’ll put this down to experience and in the future I’ll do more research before booking hotels.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Thando Xaba, Gestion de l’hôtel
Good Day Charlton,Thank you for choosing the Onomo Cape Town,Please note that our security would never allow for people (Beggers) to stand at the door and harass our guests as we would like you to feel safe when checking in with us as our valued guest.Note that we refer our guests to Qubec parking as it is the safest with CCID officers patrolling and Aswell as our security to offer our valued guests extra security when leaving their car to the hotel.We appreciate the below feedback as your feedback allows us to improve our service.we look forward to your next stay with us.Kind RegardsThando Xaba
par un voyageur
Publié le 7 mars 2024 sur Expedia
The staff efficiency.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Chadwell, Gestion de l’hôtel
Good Day StephenWe truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as constant reminder why we love what we do.
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Chadwell, Gestion de l’hôtel
Good Day VezuaWe truly appreciate your support and trust in us. Your 4-star review brightens our day and serves as constant reminder why we love what we do.
