Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Guy
Publié le 9 janv. 2013 sur Hotels
par Anneli
Hyvä sijainti rauhallisessa kauniissa miljöössä
Publié le 29 mars 2017 sur HotelsViihtyisä ja rauhallinen sijainti upeilla maisemilla. Aamiainen ulkona vanhojen tammien alla ja sandownerit terassilla upeissa maisemissa. Illallinen ulkosalla. Oikein miellyttävä kokemus.
par un voyageur
Palmiet River Estate
Publié le 9 mars 2017 sur HotelsPalmiet Valley Estate is set in beautiful grounds. The food was excellent. I stayed in room No. 1, which was disappointing. I felt that the 5 star classification was a misrepresentation. The hotel is advertised to include air conditioning. Internet access, wifi, bar fridge. My room had none of these, it also had no TV. Wifi was available in the dining area and my room had a small fan Im lieue of air conditioning. The room has no windows and although the door had glass partitions, I had to either have the doors wide open or keep the lights on during the day to have sufficient light.
Commentaires de Gestion de l’hôtel
30 mars 2017
Thank you for your helpful comment.
1.The small room which was a disappointment to you is part of the main building and cannot be altered. As it is a national monuments built in 1754.
We will address the matter concerning the need for a bar fridge in the room.
2.Because the doors lead to the magnificent gardens and can be opened we never have had a complaint pertaining to an air conditioner. We contacted Expedia, to omit to the description "air conditioner "in single rooms.
3.The Wi-Fi is accessible in front of the room and the speed increases on the terrace outside. We will rectify it and apologize for the inconvenience.
par Dan
Publié le 8 mars 2017 sur Hotels
Total avkoppling, hög grad av avskildhet och privacy. Fantastiska omgivningar och mycket bra service.
Recommandé
pour Tout le mondepar un voyageur de UK
Great stay - 3 days was too short!
Publié le 28 févr. 2017 sur Expedia
Pour : Staff interaction. Standard of food. Views.
Contre : Bigger choice of menu for the evening. Cool drinks available at the swimming pool.
Emplacement : Great base for exploring the Cape Winelands - Franschhoek and Stellenbosch.
Did not know code to open gate to the estate on arrival but staff (grape pickers) were very helpful. Reception staff were very welcoming. We were in room 6 (upstairs room) and it was exceptional - hope to return some time! The owl on our roof was very welcome and we enjoyed watching all the birds on the estate. The view in general of the surrounding area is superb. Spoke on several occasions to staff members and always had the feeling that we were being looked after. Interaction with other guests was always possible and there was a good mix of privacy and mixing. Breakfast and dinner under the trees was always a treat. WiFi was good in the communal areas although not very great in the room (no problem as this is normal). Would definitely return. Thanks to all the staff at Palmiet that made our stay so enjoyable and memorable.
Recommandé
pour Tout le mondepar un voyageur de London, UK
Superb guest house in the Cape Winelands
Publié le 12 févr. 2017 sur ExpediaThis is not just a guest house! It is a beautiful complex of Cape Dutch buildings situated in the midst of a working vineyard. One enjoys a sundowner every night overlooking the estate, and takes meals under the oaks in an area enclosed by hydrangeas. Blissful! But what really makes this place is the staff, which is so attentive and friendly. Cannot be faulted!
par un voyageur
Publié le 16 janv. 2017 sur Hotels
Recommandé
pour Couplespar un voyageur
Hortensientraum mit excellentem Service.
Publié le 28 déc. 2016 sur Expedia
Pour : Der Garten und das Personal
Contre : Die Vorhänge - man möchte den schönen Garten doch auch sehen könenen'
Selten haben wir so exzellente, freundliche und zuvorkommende Mitarbeiter erlebt. Die Anlage ist sehr schön, vor allem der Traum von einem Garten. Mit etwas Glück kann man in einem blühenden Hortensienhain frühstücken und diniere. Beide Mahlzeiten sehr gut, der Wein natürlich auch. Die Zimmer sind speziell - mit Antiquitäten eingereichten, die natürlich manchmal quietschen oder klappern.
Commentaires de Gestion de l’hôtel
30 déc. 2016 par Jowine, Gestion de l’hôtel
Dear Guests
Thank you very much for your wonderful review. We are so happy to hear that you enjoyed your stay with us.We look forward in the near future to hopefully see you again.
Many Thanks
Recommandé
pour Tout le mondepar un voyageur
Publié le 7 nov. 2016 sur Expedia
Pour : Schönes Zimmer und leckeres Frühstück, das Personal war auch sehr hiflsbereit. Sehr schöner Garten und Pool.
Contre : Die Dusch-/Badewannenkombi, die zur Überschwemmung des Badezimmers geführt hat.
Emplacement : Viele Weingüter und Natur, aber nicht in unmittelbarer Nähe
par un voyageur
Lovely hotel
Publié le 26 oct. 2016 sur HotelsThe staff are truly wonderful. We loved our stay and hope to be back again soon. We had dinner one night - the soup was divine. Breakfast on the veranda was also spectacular. The grounds are lovely with a Cape Dutch style and lovely gardens. Great location for exploring the wineries in Paarl and Stellies. The hotel offers a "complimentary" sun downer at 6:30 pm on an elevated sun deck that overlooks the property. It's a nice opportunity to interact with other guests and chat about which wineries we visited that day and compare notes. My only suggestion is that the hotel be more upfront about what's complimentary and what's not - we were surprised to see charges for drinks at the "complementary" sundowner - easy to resolve by posting a clear sign of prices, not calling it "complementary," and just telling people what the prices were. Had we known, we would've preferred to bring our own bottle of wine. Same goes for breakfast - if staff ask someone if they want a coffee, it's assumed that it's included, but then after you get the menu you see that it's R25 each, which isn't a big deal, but as tea drinker, I would've been perfectly okay with tea over coffee and skipped the extra charges. Thanks for a great stay!
