Note fondée sur 50 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
top location and hotel in Cape Town
Publié le 7 janv. 2024 sur Hotelspar un voyageur de Milwaukee
Publié le 2 oct. 2024 sur Expedia
We enjoyed the 24hr room service, clean environment, safe space. The hotel offers ample amenities and the polite and helpful staff was appreciated. We will absolutely stay again!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Laverne Alexander, Gestion de l’hôtel
Dear Timothy,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our 24-hour room service, clean environment, and the safe space we strive to create. It's heartening to know that our amenities and friendly staff made your stay special.Your kind words truly motivate us to continue delivering exceptional service. We can’t wait to welcome you back for another amazing stay!Warmest regards,Laverne AlexanderGuest Relations Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Laverne Alexander, Gestion de l’hôtel
Dear Loyiso,Thank you so much for the perfect rating! Your high score truly warm our hearts and motivate us to keep striving for excellence. It was a pleasure having you as our guest, and we can’t wait to welcome you back for more great memories!Warmest regards,Laverne AlexanderGuest Relations Manager
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Laverne Alexander, Gestion de l’hôtel
Dear James,Thank you so much for the 5-star rating! We truly appreciate your positive feedback and are delighted to know that you had a great stay with us.Your support means a lot to our team and encourages us to keep up the good work.We look forward to hosting you again soon.Warmest regards,Laverne AlexanderGuest Relations Manager
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The hotel takes time to attend to customers and they are not welcoming
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Laverne Alexander, Gestion de l’hôtel
Dear Osman,Thank you for sharing your recent experience with us. We are truly sorry to hear that the service you received did not meet the high standards we aim to uphold. Your feedback is invaluable, and I sincerely apologise for the inconvenience you experienced during your stay.At The Capital 15 on Orange, we are committed to providing warm, attentive, and memorable experiences for all our guests. It deeply concerns us that we fell short of this promise in your case. Please be assured that we are addressing these issues with our team to ensure that such situations do not arise in the future.We genuinely appreciate your feedback, as it helps us improve and serve our guests better. Thank you once again for bringing this to our attention. We look forward to the opportunity to welcome you back and provide you with an even better experience in the future.Warmest regards,Laverne AlexanderGuest Relations Manager
par un voyageur
Brilliant hotel, situated top of Long Street
Publié le 3 sept. 2024 sur HotelsGreat standard hotel; staff all very helpful and accomodating. Would recommend stay here.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Laverne Alexander, Gestion de l’hôtel
Dear Simon,Thank you so much for your lovely review! We’re thrilled to hear you enjoyed your stay and found our location, close to both Kloof Street and Long Street, ideal. It’s wonderful to know our staff made such a positive impression by being helpful and accommodating.Our team takes great pride in ensuring every guest has a memorable experience, so your feedback truly warms our hearts. We’re glad you felt comfortable and well-cared-for during your visit.We look forward to welcome you back on your next trip to Cape Town.Thank you again for your kind words and recommendation.Safe travels and best wishes.Laverne AlexanderGuest Relations Manager
par un voyageur de Geneva
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Laverne Alexander, Gestion de l’hôtel
Dear Michael,Thank you so much for choosing to stay at The Capital 15 on Orange and for your glowing review. We’re delighted to see that you had such a memorable experience with us. Your perfect rating truly warms our hearts and inspires us to keep delivering exceptional service. We can’t wait to welcome you back and create more wonderful moments together.Warmest regards,Laverne AlexanderGuest Relations Manager
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Laverne Alexander, Gestion de l’hôtel
Dear Nimalan,Thank you so much for the perfect score! We’re delighted that you had a great stay with us. Your satisfaction is our highest reward.We look forward to the pleasure of hosting you again soon!Warm regards,Laverne AlexanderGuest Relations Manager
par un voyageur
Publié le 13 août 2024 sur Hotels
Too amazing, liked the luxury room
Commentaires de Gestion de l’hôtel
14 août 2024 par Laverne Alexander, Gestion de l’hôtel
Thank you so much for your perfect score and wonderful feedback! We are absolutely delighted to hear that you had such a wonderful experience. Your satisfaction is incredibly rewarding for us, and we truly appreciate your kind words.If there’s anything more we can do for you in the future, please don’t hesitate to let us know. We look forward to welcoming you back and providing you with another exceptional stay!Warmest regards,Laverne AlexanderGuest Relations Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
14 août 2024 par Laverne Alexander, Gestion de l’hôtel
Dear Mercy,Thank you so much for your perfect score and wonderful feedback! We are absolutely delighted to hear that you had such a wonderful experience. Your satisfaction is incredibly rewarding for us, and we truly appreciate your kind words.If there’s anything more we can do for you in the future, please don’t hesitate to let us know. We look forward to welcoming you back and providing you with another exceptional stay!Warmest regards,Laverne AlexanderGuest Relations Manager
