Note fondée sur 103 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Aubin
Publié le 5 janv. 2016 sur Hotels
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Except for the noisy guest, the renovation taking place did not affect my stay.
Unfortunately the rooms are not designed to keep noisy guest sounds out.
Commentaires de Gestion de l’hôtel
15 août 2024 par Management, Gestion de l’hôtel
Dear Cindy,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your valued feedback. We apology sincerely for the behavior of the inconsiderate noisy guest. Maybe next time reception can assist with a room in a quieter part of the hotel.Yours sincerelyManagement
par un voyageur
Publié le 29 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mai 2024 par Management, Gestion de l’hôtel
Dear Matthew,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your valued feedback. Yours sincerelyManagement
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Management, Gestion de l’hôtel
Dear Alicia,Thank you for staying at Town Lodge Bellville and for taking the time to provide us with your feedback. We hope to welcome you back to the newly renovated hotel towards the end of May 2024.Kind regards
par un voyageur
Publié le 28 févr. 2024 sur Hotels
The lodge is busy with a major upgrade but still they catered for the fact that the restaurant and "bar" is closed for upgrades. Staff still very helpful and friendly so always a pleasure staying at the lodge.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Management, Gestion de l’hôtel
Dear Andre,Thank you for staying at Town Lodge Bellville during the refurbishment and for taking the time to provide us with your valued feedback. We are looking forward to welcome you back and host you in our new rooms and restaurant.Yours sincerelyManagement
par un voyageur
Publié le 14 févr. 2024 sur Hotels
The hotel is not what you are selling on the app. Old and noise arcondion, no breakfast room, build in renovation.
I had to pay for the airport to hotel transfer while in the app appears as being their service.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Management, Gestion de l’hôtel
Dear Carlos,Thank you for staying at Town Lodge Bellville during the refurbishment period. It is noted on our communication on record that the refurbishment was communicated to you. We sincerely apologise for the inconvenience caused during the period where the hotel restaurant is undergoing refurbishment. As an interim solution we are offering guests a continental breakfast take away box at a discounted price. We would gladly assist with extra coffee and tea in the room, unfortunately we are not able to offer coffee and tea in the restaurant during this time.Once more, please do accept our most sincere apology for any inconvenience caused. Yours sincerely
par un voyageur
Publié le 15 janv. 2024 sur Hotels
Very friendly staff and had a nice stay. Comfort can be updated though. Aircon was not working and a small fridge would have been great to keep a freah water in.
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Management, Gestion de l’hôtel
Dear Charlton,Thank you for kindly completing our online survey.We were very pleased to note that you rated us highly and we sincerely appreciate the extra time you took to provide further comments regarding the provision of a small refrigerator in the rooms. While it is not always possible to satisfy all the requests we receive from guests, these are always considered and in some cases may be implemented in the future.We will continue with our commitment to kindness and service excellence and hope to welcome you as our guest to our hotels again soon.Kind regards
par un voyageur
One night stayover
Publié le 12 janv. 2024 sur HotelsGood, no complaints and no thrills as expected, pricing just a bit too much when compared to other venues.
Commentaires de Gestion de l’hôtel
20 janv. 2024 par Management, Gestion de l’hôtel
Dear Stefanus Gerhardus,Thank you for staying with us and for taking the time to provide us with your valued feedback. Kind regards
par un voyageur
Publié le 3 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 déc. 2023 par Management, Gestion de l’hôtel
Good day Irefaan,Thank you for your feedback, it looks like you enjoyed your stay. We hope to welcome you back soon.Kind regardsManagement
par un voyageur
Publié le 5 nov. 2023 sur Hotels
Lodge is conveniently close-by to the n1, ample parking, very friendly staff and the small kitchen prepares nice food although not a huge variety but just enough. Breakfast is stunning. Should you require a bigger selection for supper then in about 5km radius there is more than enough restaurants to choose from.
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Management, Gestion de l’hôtel
Good day Andre,Thank you for taking the time to provide us with your valued feedback. We are pleased to note your complimentary comments, which will be shared with the team. We hope to welcome you back very soon.
