Note fondée sur 751 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
2,6 Service et personnel
2,4 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2023 par Manager, Gestion de l’hôtel
Hello Brigitte,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
par un voyageur de Montreal, Qc
Worst. Motel. Evvvver.
Publié le 25 nov. 2017 sur ExpediaWell I can honestly say that this is the worst motel I've been to! Starting by the half table fastened to the wall that fell on my foot after I put down a hand bag. Then the stained pillow cases, then towels with hairs on them (you know the short and curly ones?)
Came back from the game to find two police cars stationned in the parking lot. Really?? At leat the answer time will set a record.
Getting greeted by a hooker at 7am was nice though... and probably explained the police presence...
I mean at that price I'm not expecting a Ritz Carlton or any kind of services.. We got the rooms, went to the game, came back to sleep and were gone by 7:15 (the hooker was chatty...) but still, I am expecting a clean room, non injury prone furniture, and a safe environment.
Do yourself a service, there is a nice hotel just next door for not a whole lot more...
Commentaires de Gestion de l’hôtel
27 déc. 2017 par Brand Experience Team Member, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for your unpleasant stay due to the inconveniences you experienced. We strive to provide a comfortable night's rest, and are disappointed your stay was unsatisfactory due to the concerns you describe. We encourage you to contact our Guest Relations Department to record the details of your stay to help us provide a better guest experience in the future.
par Olivier
Publié le 22 juin 2017 sur Hotels
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Not that I stay at 5 stay establishments often but this place was yikes. I only stayed because everything else we looked at am was booked. It did suit the purpose and no bugs so there’s that.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kim, We appreciate you sharing your experience with us. We're glad to hear that our hotel met your accommodation needs and that you found your room bug-free. Guest feedback helps us improve, so we will take your comments into consideration.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
It was good a stay
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello George,We appreciate your feedback and are pleased to hear that you had a good stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Thalia,We are thrilled to hear you had a fantastic stay with us! We appreciate your choosing our hotel and hope to welcome you back soon for another great experience.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Mechalle,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back in the future for another exceptional experience.
par un voyageur
Publié le 4 août 2024 sur Expedia
I would never stay at this hotel every again I was scare to lay in the bed and the tub was just horrible
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Tiny, We are sorry to hear about the concerns you encountered during your stay. Your feedback is valuable as we strive to improve our guests' experience. We recommend reaching out to our management team directly so they can address your specific concerns and ensure your future stays are more comfortable.
par un voyageur
Worst hotel in Capitol Heights.
Publié le 30 juill. 2024 sur HotelsMaids don’t clean rooms daily.
Lobby ac is sometimes cut off making 82 degrees or hotter inside.
Breakfast is horrible and always burnt, not there entirely l, or incomplete.
Staff is extremely rude and racist. Staff are condescending and rude to women.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Matthew, We regret to hear about your experience and apologize for any inconvenience caused. We value all feedback as it helps us to improve our services and guest experience. Please reach out to our management team directly to address your concerns further. Thank you for bringing this to our attention.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Nathanael, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any specific feedback you would like to share. We value your input and would love the opportunity to address any concerns you may have had.
