Note fondée sur 87 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Island Paradise
Publié le 4 août 2024 sur HomeAwayEverything was absolutely perfect! The condo was beautiful and spacious, the check-in process was easy, and it was the quiet family getaway we were looking forward to. The owners had thought of and provided everything!
Commentaires de Gestion de l’hôtel
4 août 2024 par VrboOwner, Gestion de l’hôtel
Hi Carrie,
So glad you and your family had a great time! We appreciate your effort in writing a review and sharing your experience.
Hope you return!
Peter and Mary Pat
par un voyageur
Dad's view
Publié le 31 juill. 2024 sur HomeAwayRenovations currently underway impacted stay.
Lack of shade at pool decks deplorable.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par VrboOwner, Gestion de l’hôtel
Dear Ricardo,
Thanks for taking the time to write a review. We will share your comments with our Homeowners' Association -- excellent idea to add shade to the pool. We continue to see improvements in Hurricane Ian clean-up and are sorry it impacted your stay.
par un voyageur
Vacay
Publié le 8 juill. 2024 sur HomeAwayGreat accommodations. Would stay again.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par VrboOwner, Gestion de l’hôtel
Love hearing you had a great time. Really appreciate your comments and hope you enjoy the rest of your summer! Peter and Mary Pat
par un voyageur
Captiva Stay
Publié le 20 juin 2024 sur HomeAwayThe place was very accommodating for our family. We did not have hot water the entire time in the master bedroom so we took cold showers the entire time. The condo could have used more trash bags, salt/pepper, paper towels. There was not salt or pepper, bags, etc in the kitchen. I would personally clear out a cabinet with the extra silverware drawer and add in some of those items for the guests. Overall, the place was great.
Commentaires de Gestion de l’hôtel
22 juin 2024 par VrboOwner, Gestion de l’hôtel
Feedback is so helpful -- thank you for taking the time to review our condo. Sorry, you took cold showers -- we have a plumber on call just for these emergencies. If you had contacted us, or our agency (American Realty) it would have been fixed. In the interim, we hope you used one of the other two showers in the condo. We checked into this and the hot and cold labels were reversed. We are having it corrected.
Our welcome guide notes a small amount of dish soap, detergent, trash bags, and a roll of paper towels are provided to get you started. Also, to bring salt, pepper, and coffee for your first morning.
Again, we appreciate your comments and are glad the condo was accommodating for your family.
par un voyageur
Great stay
Publié le 7 juin 2024 sur HomeAwayWe had a great time at this place. Porch overlooked the marina and it was beautiful to watch the sunrise. Plenty of amenities to get the trip started. Lots of space and slept comfy
Commentaires de Gestion de l’hôtel
8 juin 2024 par VrboOwner, Gestion de l’hôtel
Delighted you had a wonderful time and slept well! Thanks for the excellent review.
Hope you visit again!
Peter & Mary Pat
par un voyageur
Wedding week!
Publié le 6 avr. 2024 sur HomeAwayGreat location, understand Reno still going on.
BUT the couch was filthy!! No one would sit on it and was cleaned day before leaving thus wet so couldn’t sit on it last day😢Peter is great to communicate with. My poor Mom’s bedding had dirt /sand between layers of bedding and sink was slow draining. As a condo owner who rents out I know the owners would be upset to see what we walked into.
Put up a great front so all could enjoy!
Commentaires de Gestion de l’hôtel
7 avr. 2024 par VrboOwner, Gestion de l’hôtel
It saddens us that this guest's stay was unpleasant. We were in close and frequent contact and responded promptly. With the guest’s permission we had the couch cleaned and the sink fixed. Everything possible was done for their comfort.
par un voyageur
Back to Captiva
Publié le 18 mars 2024 sur HomeAwayIt was good to be back to Captiva after missing last year due to the storm clean-up.
par un voyageur
Quiet
Publié le 10 mars 2024 sur HomeAwayAccommodations lovely, Setting lovely except for construction everywhere. Were told that elevator would likely be fixed but could be sure. Massive amount of recovery work all over both islands. No elevator was a major issue. Would not have booked if we knew it would not be fixed
par un voyageur
Gorgeous beach!
Publié le 7 mars 2024 sur HomeAwayLoved our stay in captiva. Very close walk to the beach. Even shorter to the pool. Very quiet area and beaches aren't crowded at all. Place was very clean and owner was quick with responses to the minor inquiries we had. Would stay again
Commentaires de Gestion de l’hôtel
7 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you. We're glad you had a good time.
par un voyageur
The Perfect Captiva Girls Weekend
Publié le 14 janv. 2024 sur HomeAwayWe LOVED our stay here! It’s tucked away but close to everything you need on the island. Clean, comfortable and modern. The hosts were very communicative and ensured we had all information needed prior to and during the duration of our stay. Highly recommend and would stay here again when we come back!
Commentaires de Gestion de l’hôtel
15 janv. 2024 par VrboOwner, Gestion de l’hôtel
So glad you had a wonderful time. We appreciate your kind remarks!
Our best,
Mary Pat & Peter