Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Le paradis sur terre
Publié le 1 avr. 2022 sur HotelsTrès belle chambre dans un endroit paradisiaque!!
Quelques moins négatifs:
Dommage que les restaurants, trop peux nombreux, ne soient pas à la hauteur….
25 dollars / jour et par personne de fee, ça s’est vraiment pas correct…
Commentaires de Gestion de l’hôtel
29 avr. 2022 par SSIR, Gestion de l’hôtel
Greetings Stephanie,
We appreciate the thoughtful review and we hope to welcome you back to Paradise one day soon.
Kind regards,
South Seas Island Resort
par un voyageur de Canada
Publié le 15 févr. 2019 sur Expedia
Bar à la plage super et service rapide. Par contre difficile de trouver serviette de plage
Commentaires de Gestion de l’hôtel
16 févr. 2019 par Guest Services, Gestion de l’hôtel
Dear Guest,
It was a treat to have you here, and we’re so glad that you enjoyed a refreshing drink at our beach bar! We want all of our visitors to enjoy relaxation, so we provide towel, lounger, and umbrella service at South Beach and Sunset Beach. Please let us know if you need anything on your next visit and we’ll take good care of you!
Cheers,
South Seas Island Resort
par un voyageur
Publié le 10 févr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2018 par Guest Services, Gestion de l’hôtel
Dear Petronille,
It was a pleasure to host your latest island getaway and to see your positive feedback. We’re delighted that you were able to relax and unwind with us here on Captiva Island, and we hope you’ll be back to see us again soon.
All the best,
South Seas Island Resort
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Property was good still a lot of construction going on to repair damage from the hurricane. Staff was very nice great service overall experience was nice and easy walkable to pool and the private beach.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par SS, Gestion de l’hôtel
Dear Pam, Greetings from Captiva and thank you for sharing your review. Your accolades of the warm welcome received were a treat to read and we are thrilled to learn that you so enjoyed your time both at the beach and beside our pool. We are excited to debut new experiences in the months ahead and we hope you’ll soon be back to further enjoy another South Seas retreat. Until then. Warm regards, South Seas
par un voyageur de Greenwood
Publié le 9 sept. 2024 sur Expedia
Awesome
Commentaires de Gestion de l’hôtel
10 sept. 2024 par SS, Gestion de l’hôtel
Dear George, It was a pleasure to welcome you and your family, and we are thrilled to know that endless memories were created for all. We appreciate the rave remarks, and we encourage you to hurry back to Captiva just as soon as you can. All the best, South Seas
par un voyageur
Publié le 7 sept. 2024 sur Expedia
AFTER confirming my non-cancelable booking, they sent me an email saying they have 'limited' facilities and some of the elevators may not work from time to time -
Limited? No restaurants, portable toilets, nothing available except a bar at the pool
Elevators? ALL the elevators are not working ALL the time - I am awaiting surgery for my knees - they made me walk up 4 flights of stairs carrying my luggage.
The place looks more like a building site than a resort.
AND - AND - they add a high 'Resort fee' to the bill then they add a 'property fee'
Are you kidding me? There should be a DISCOUNT for the lack of facilities, lack of elevators, lack of consideration for paying customers.
I will NEVER reeturn
Commentaires de Gestion de l’hôtel
9 sept. 2024 par SS, Gestion de l’hôtel
Dear Dave, Greetings from Captiva and thank you for sharing your review. As your comments note, our resort is still working to rebuild following the devastation of Hurricane Ian and we apologize if you were not aware of the current offerings. As is noted within other reviews, and on our own website, the resort is still abuzz with activity as we work to create the South Seas of tomorrow, though there is still much to be enjoyed on our two miles of beaches and throughout our 300 acres. We again apologize if you were not aware of our situation though we have taken great effort to be fully transparent as we understand this may not be for everyone. We trust you found our team happy to accommodate a change in rooms to something with less stairs and we hope you’ll one day reconsider and join us again as we would like nothing more than for you to be among the first to explore our new rooms and amenities as the updated resort makes its debut. Warm regards,South Seas
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par SS, Gestion de l’hôtel
Dear Ricardo, Your perfect scores were a treat for our South Seas team to find and we thank you for taking the time to pass these along. It was a joy to welcome you to greater Captiva and we look forward to creating more memories the next time you join us. Warm regards,South Seas
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par SS, Gestion de l’hôtel
Dear Thomas, What a treat. We appreciate your top marks, and we are thrilled to learn that your Captiva visit was so wonderfully enjoyed. We hope the stellar experience soon inspires you to join us again and we look forward to ensuring your next paradise includes the same results in endless treasured moments. Until then. Warm regards, South Seas
par un voyageur
Publié le 4 août 2024 sur Expedia
Amazing place
Commentaires de Gestion de l’hôtel
5 août 2024 par SS, Gestion de l’hôtel
Dear Alismei, Greetings from Captiva. It was a pleasure to welcome you to paradise and we are thrilled to find that your time at the resort was so wonderfully enjoyed. We appreciate you taking the time to spread the word, and we look forward to you visiting with us time and again for many years to come. All the best,South Seas
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par SS, Gestion de l’hôtel
Dear Ivis, With our two miles of beaches and 300 tropical acres, we are elated to know that your South Seas retreat left you with many treasured memories and we thank you for taking a moment to share your perfect scores. It was a great joy for us to serve as your beachside abode and we trust you are looking forward to your return just as much as we are. Warm regards, South Seas
