Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 janv. 2024 sur Expedia
I stayed at this resort for 4 nights as honeymoon and had amazing experiences, the staffs were very friendly , good hospitality, and most of all outstanding ocean view from the hotel! We’ll definitely come back for the holiday!
par un voyageur
Publié le 29 oct. 2023 sur Expedia
par un voyageur
Publié le 13 oct. 2023 sur Expedia
Okay the rooms are great a nice poolnixe friendly staff but food and drinks are limited no wine etc and food could be much better and many items not available. Beach area could be tidter. I would go again for the location and rooms
Commentaires de Gestion de l’hôtel
14 oct. 2023 par David, Gestion de l’hôtel
Thank you for the review and our apologies if your stay did not meet fully with your expectations. This is our low season with very low occupancy, which is reflected in the room rate, However, your comments regarding food items not available and need improvement are noted and will be passed on to the staff. I hope we have the opportunity to accommodate your again sometime in the future.
par un voyageur
Publié le 12 févr. 2023 sur Expedia
par un voyageur
Publié le 11 févr. 2023 sur Hotels
par un voyageur
Could be much better, but not.
Publié le 7 janv. 2023 sur HotelsUnfortunately very disappointing. Expect the view from the Mountain Villa room. The room itself is good, but have to be improved dramatically. Shower is terrible, no water pressure and it is quite disgusting as it is shower curtain.
Super difficult to arrive, no private transfers from Caticlan or Boracay. Public boat available only, plus tips we had pay for luggages helpers. It says 1h from Caticlan but it takes at least 1h20min, and the sea is super rough. If rains, there was not much do to. Restaurant, breakfast is really very low level. No food options nor drinks. No beach sun-beds or service is provided. Staff is lovely but not trained or prepare for tourism.
par un voyageur
Publié le 5 mai 2022 sur Expedia
The resort is in a beautiful location, overlooking the sea. The island is quiet and peaceful, ensuring total relaxation. The staff were friendly, professional and helpful. An authentic island experience!
par un voyageur
Publié le 22 févr. 2020 sur Expedia
Absolutely wonderful place for a peaceful relaxing time!!
par un voyageur
Luxury on the edge of the world.
Publié le 10 janv. 2020 sur HotelsCarabao island feels like being situated on the edge of the world and what's more appropriate then staying in the Ocean's Edge hotel - a piece of luxury surrounded by nature.
The hotel boat picked us up from Caticlan airport (get a Motorized tricycles from the airport to SE hotel which is the meeting point). The boat trip is an hour from there to Carabao island. They have two pickup slots 10:30am and 2:30pm.
We stayed in the hotel just after the typhoon (december 2019) when all the comms and internet were down. The staff was very helpful and made sure to overcome all the complexities we had after the nature disaster e.g. the electricity was on and off, no communication with the rest of the world.
There is not much around the hotel but the staff is very accommodating and if you request to go to town they can drive you there on demand so you don't feel trapped in the resort.
The small beach below the hotel is great for chilling out or for snorkeling. Also you can arrange a dive or a snorkelling trip with the Vibrations Dive Center which is located on the beach. Guillaume and Manu are so passionate about what they do and they have lots of stories about the oceans and its creatures to share. Highly recommended!
The only comment about the service is that the restaurant staff are very slow, however, during our 5 days stay we have noticed the gradual improvement.
The menu of the restaurant is vast and should be chopped in order to speed up the process.
par un voyageur de London
Publié le 7 août 2019 sur Expedia
There are a lot of good things about Oceans Edge, the staff is wonderful; every person we came in contact with greeted us with a smile and was eager to help us. Big rooms with comfortable beds. There is free filtered water provided and the staff will happily refill your bottle whenever you’d like. The views of the ocean are great and the resort itself is very new. Unfortunately it feels a bit too new and possibly unfinished. There are a lot of details that are missing. There is no WiFi in the rooms, you have to go to the lobby to use it, and it’s a remote resort so we had no phone signal either. for 2 of the days the WiFi wasn’t working at all which was frustrating. Our first room felt unfinished, the shower clearly had holes in the floor where a full enclosure should have been but there was only one small divider so when you showered the entire bathroom flooded! We had a problem with ants in the room and after the second night of killing dozens of them we gave up and asked for a new room. Again the staff was very helpful, they sent someone to help with the problem the first night and then moved our room without issue. There is nothing around the resort for miles which is fine but they only have one option as a restaurant and it’s grossly overpriced for the Philippines. The food is ok but limited options and it’s the only place to eat! I think in a year or two this will be a great place to stay but until it’s completely finished and the flaws ironed out I’d probably avoid it
Commentaires de Gestion de l’hôtel
7 août 2019 par Bryan, Gestion de l’hôtel
Dear Guest,
Warm Greetings!
We regret to hear about your experience on your stay with us.
We have take note of your points of concern and rest assured this will be discussed to the higher management to take a look on the things that our Resort and Services should improve.
We greatly appreciate your review and we still look forward to welcome you here again at Oceans Edge Resort
Best Regards
BRYAN MANGALAO
Revenue and Reservations Manager
