Note fondée sur 356 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 oct. 2024
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Mark,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Comfort Inn & Suites Carbondale, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Everything was very damp and had a damp smell. Even with the A/C
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Laurel,We strive to maintain a comfortable environment for all our guests, and your feedback is crucial for us to address any issues promptly. We will share your concerns with our maintenance team to investigate and ensure that this is resolved for future guests. We appreciate your understanding and hope you’ll consider giving us another chance in the future.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Becky,Thank you so much for your perfect rating! We greatly appreciate your support and are thrilled to know that you had an exceptional experience during your stay at Comfort Inn & Suites Carbondale. Your positive feedback encourages us to continue delivering the highest level of service and excellence. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Cle and friendly
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Laureen,Thank you for your feedback! We're thrilled to hear that you found our hotel clean and our staff friendly. A clean environment and welcoming service are essential to a pleasant stay, and it’s wonderful to know we met your expectations in those areas. Once again, we appreciate you choosing to stay at Comfort Inn & Suites Carbondale and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Tinika,Thank you for taking the time to rate your stay at Comfort Inn & Suites Carbondale. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Crystal,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay at Comfort Inn & Suites Carbondale. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 21 août 2024 sur Expedia
The TV wasn't working. The telephone wasn't working. The door cards did not work. The bathroom sink was backed up.
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Terrence,Thank you for your feedback regarding your recent stay at our hotel. Please know that your feedback is taken very seriously, and I will personally ensure that these issues are addressed immediately by our maintenance team. We are committed to improving our services and facilities to prevent such occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur de SPRING
Publié le 19 août 2024 sur Expedia
Nice and quiet
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Max,Thank you for sharing your experience with us. We’re delighted to hear that you found our hotel nice and quiet! Creating a peaceful environment for our guests is a top priority, and it’s wonderful to know that we succeeded in providing you with a tranquil stay. Thank you for choosing Comfort Inn & Suites Carbondale, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 16 août 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Teri,Thank you for your kind words! We’re thrilled to hear that you found our hotel nice and clean. Maintaining a high standard of cleanliness is very important to us, and it’s gratifying to know that our efforts made your stay enjoyable. We appreciate your choice to stay at Comfort Inn & Suites Carbondale and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Lakenya,Thank you for taking the time to rate your stay at Comfort Inn & Suites Carbondale. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
