Note fondée sur 727 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The hotel was filthy and smelled horrible. The room appeared to be alright until we started noticing the floors werent clean and
I dont even know what all over the walls. My bed didn't have a fitted sheet, only 2 top sheets - which had what appeared to be pubic hair on them. Do not recommend.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are sorry to hear about your experience. We take cleanliness very seriously and have shared your feedback with the housekeeping team for review. Should you have any further concerns, feel free to reach out to our management team directly for assistance.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Property was dirty and smelly worst hotel I ever stayed at!!! Was afraid to lay in the bed! The toilet and tub looked like it was never cleaned. A dry towel was hanging on the back of the door that was used by the previous people. I would never stay here again!!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Latrece,We are sorry to hear about your experience. Guest feedback is essential for us to enhance our services. We suggest reaching out to management directly to address your concerns thoroughly.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Looked kinda run down but room and beds were ok. The place was cheap so…
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Shawn M,Thank you for sharing your feedback with us. We appreciate your comments on the room and beds, as we strive to provide comfortable accommodations at affordable prices. Should you have any further concerns, please feel free to reach out to our management for further assistance.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Terrible. Took smelled like smoke. Sink, and lamp shades had stains from cigarette smoke. There was a hole by the piping of the sink. Tissue box had no tissue in it. Water pressure in the shower was nice but shower bar was broken which did not keep the curtain covering the tub- water easily got all over the floor. Hallways smelled like piss and vomit and the flooring was very uneven and bumpy. Are they even up to code?
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback and apologize for any inconvenience caused. Your concerns will be shared with the appropriate teams for further review. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lewanna,We value your opinion and strive for guest satisfaction. Please feel free to contact us directly to discuss any concerns you may have experienced during your stay. We appreciate your communication and hope to improve your experience in the future.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Would not recommend
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Terrance,We appreciate your feedback and regret to hear that we fell short of your expectations. Your comments will be shared with our team for further improvement. We hope to have the opportunity to better serve you in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manager, Gestion de l’hôtel
Hello Debra,We are thrilled to hear that you had a fantastic experience with us! We look forward to welcoming you back soon for another wonderful stay.
par un voyageur
Kind of disappointing.
Publié le 31 août 2024 sur HotelsThe drapes were mismatch and shredded. There were muddy footprints on the tile in the hallway our entire stay. We were there for 2 days and they were never cleaned. The "continental breakfast" was a couple containers of yogurt and some toast. The room had a weird musty smell when we got into the room. We had called a week early to see if we could get an early check in, they said we could not do noon, but 1 should be no problem. When we got to town we were there around noon. I called and asked if they would be able to do a noon, the man told me no and we would not be able to do an early check in at all, even though we were told a week prior we would be able to. We ended up getting to the hotel around 1 and figured we would go in and see if they could do an early check in. He told us he did not think he would be able to, then gave us our room keys 3 minutes later. The room served the purpose of giving us a place to stay, but definitely not the best place to stay. Definitely get what you pay for here.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for any inconvenience you experienced during your recent stay. Our team is constantly working to ensure our guests enjoy a comfortable stay. Please rest assured that we take all feedback seriously and will address these concerns internally for improvement. Thank you for bringing this to our attention, we value your feedback as it helps us to enhance the guest experience.
par un voyageur
Publié le 23 août 2024 sur Expedia
Service desk was not friendly, no one available at the front desk, rooms were dirty had to ask for a new room, second room had shower leak, dirty bathroom,
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello vanesa,We are disappointed to hear about your experience and apologize for any inconveniences caused. Your feedback is valuable, and we will address these concerns with our team for improvement. Thank you for bringing this to our attention and we hope to have the opportunity to better serve you in the future.
par un voyageur
Safer to sleep on the street.
Publié le 19 août 2024 sur HotelsThe hotel should be condemed. It stunk and the carpets were all stained. The pool vending machines were not working. The morning breakfast was lacking alot. The parking had garbage everywhere. I did not feel safe there. I could go on and on. This was the last time i stay at a Quality Inn.
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Robert, We value your feedback and apologize for the inconvenience. We take all guest concerns seriously and will address these issues internally. Please reach out to our management team for further assistance with your experience at our hotel.
