Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,6 Service et personnel
3,9 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2020 par Marie, Gestion de l’hôtel
Good day Robert,
Thank you for your review. We will strive harder for a score of 10 for our service. Enjoy and be safe for the rest of your travels in the Philippines.
Respectfully,
Ashley and Bill's Suites 'N Garden
par un voyageur
Gute Unterkunft in CarCar City
Publié le 16 janv. 2020 sur HotelsSehr nettes und zuvorkommendes Personal.Das Zimmer hat alles nötige und ihr habt super gutes warmes Wasser. Endlich hatten wir schnelles und stabiles Internet. Es gab such einen tollen Begrüßungskorb...Nur Essen sollten Sie nicht offen stehen lassen,da es Ameisen anzieht.
Commentaires de Gestion de l’hôtel
16 janv. 2020 par LOI, Gestion de l’hôtel
Thanks for the compliments. The staff were very happy to take care of your needs. Please come back again! Hope you enjoy the rest of your travels in the beautiful Islands of the Philippine. Take care.
Ashley and Bill's Suites 'N Garden
par un voyageur de Mandaue
Publié le 2 sept. 2019 sur Expedia
Very clean place. Staff was very friendly. There was a store across the street. And was very close to everything I needed
Commentaires de Gestion de l’hôtel
2 sept. 2019 par Loida, Gestion de l’hôtel
Thank you so much for your excellent review. The staff enjoyed your stay. Your review is very inspirational to the entire management and staff to even to more. Thank you. We look forward to serving you again. Best regards. Ashley and Bill’s Suites ‘N Garden
par un voyageur
Great customer service served with a smile
Publié le 21 mars 2019 sur HotelsI came to stay at this hotel as my family live nearby. This small property is tucked away just off the main road in Carcar, and reminds me of the townhomes in America. Our room was small but since we opted for the economy room, it was a good bang for buck. It also had everything we needed; bed, dinette, full restroom with hot shower, and A/C for when you need to get out of the heat. Where this place shines is the customer service. The staff was kind, friendly, and always smiling. They kept checking on us to see if we needed anything, which was comforting. They are also very knowledgeable of the area so getting directions was simple. There is also is also a very delicious breakfast served daily that is homemade. It is a full course meal with full service staff served outside under the pavilion that felt like the royal treatment. Romantic like as well. We also got the tasty basket with free bottled water. There aren’t many tourists attractions in Carcar but don’t be afraid to stay here when tourist area is full on the southern side of the island as there are local services nearby to take you down to have a good time. We will be staying here again in the near future.
Commentaires de Gestion de l’hôtel
25 mars 2019 par Loida, Gestion de l’hôtel
Thanks Judas for your sweet Review. Our goal is to provide the best customer service that we possibly can. Yes, we tried to offer guests a comfortable feeling almost like the Vacation Houses in Orlando, Florida and we aim and we try have it like Disney" which is "Customer Satisfaction". I love Disney because I am always Happy when I get out of that park and that is what I like all of our guests to experience in our Hotel as well during and after Stay. I will share your kind and sweet message to my staff which I need for Process Improvements. Thank you. Hope to see you again. From the Staff of Ashley and Bill's Suites 'N Garden
par un voyageur
Publié le 5 mars 2019 sur Hotels
Location is good and staff pleasent.
Commentaires de Gestion de l’hôtel
12 mars 2019 par LOIDA, Gestion de l’hôtel
THANK YOU FOR STAYING WITH US. IT WAS A PLEASURE SERVING YOU. PLEASE COME BACK AGAIN. HOPE YOU HAVE A GREAT TIME IN YOUR VISIT IN THE PHILIPPINES. BEST WISHES FROM ASHLEY AND BILL'S SUITES 'N GARDEN STAFF
par un voyageur de Gold Coast Australia
Publié le 5 nov. 2018 sur Wotif
Nice rooms in the heart of Carcar. Secure location and 24 hour staff
Commentaires de Gestion de l’hôtel
8 nov. 2018 par LOIDA, Gestion de l’hôtel
Hi Nigel, Thanks for the sweet and kind compliment. It was an honor to receive you and Ms. Smith. Hope to see again.
From the Staff of Ashley and Bill's Suites 'N Garden
par un voyageur de Tagum City Philippines
Publié le 18 sept. 2018 sur Expedia
Nice room near several hubs of activity, on-site staff provided us with excellent native foods breakfasts two of our mornings there... real treats! Additionally, a welcome basket full of fruit and local confections as well as complimentary drinks greeted our arrival.
Commentaires de Gestion de l’hôtel
20 sept. 2018 par ASHLEY AND BILL'S SUITES'N GARDEN, Gestion de l’hôtel
Hello Leonard. We are glad you were happy with your stay. We sincerely appreciate your inspiring Feedback as this will be our tool to reach higher for Customer Satisfaction. We wish you and loved one safe and that you enjoy the rest of your travels in the Philippines. We would love to have to back again and
look forward to serving you in the near future. Best Regards. The Management and Staff of Ashley and Bill's Suites 'N Garden, Carcar City, Cebu, Philippines 032487-7399.
par un voyageur de CarCar, Cebu Philippines
Publié le 7 sept. 2018 sur Expedia
Great staff, nice facilities and amenities, good safe location
par un voyageur
Booby trap!!!
Publié le 3 déc. 2017 sur HotelsFirst of all who will make u pay deposit that's 400% of what u paid for a room. We paid P916 for a night but their deposit is P5000!! The room is good for 4 adults and 3 kids. So if u exceed the number of people that the room cab accommodate, that's the time that u can pay for additional person. When i booked the room automatically it will default to 2 occupants. I tried changing it to 3 and its the same amount. So when i booked the room i dint changed the occupants coz anyways it's the same amount that we will be paying. But they let us pay additional P300 coz i only booked it for 2 people. It's not even in their terms that we need to pay for additional people staying more than 2 for a room that's good for 4 adults. It was a booby trap! If i were u, look for other place to stay where u dont need to pay P5000 for a deposit and not a misleading ad.
Commentaires de Gestion de l’hôtel
21 déc. 2017
Sorry that you had a problem Please contact Expedia.com for Booking Issues.
