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Hôtel Pont Rouge, Carcassonne

3.0 star property
3-star hotel near Saint-Jean Locks, connected to a shopping center

Choose dates to view prices

Photo gallery for Hôtel Pont Rouge, Carcassonne

Terrace/patio
Reception
Double Room
Front of property
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Breakfast available
  • Free WiFi

Explore the area

Map
Rue Yves de Kerguelen - ZI Pont Rouge, Carcassonne, Aude, 11000
  • Aude Gate
    ‪7 min drive‬
  • Château Comtal
    ‪7 min drive‬
  • Narbonnaise Gate
    ‪9 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪14 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room (3 Beds)

Standard Triple Room (3 Beds)

Standard Triple Room (3 Beds)

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Carcassonne

Boardwalk/promenade, shopping nearby .A stay at this hotel places you within half a mile (1 km) of Saint-Jean Locks and 6 miles (10 km) of Basilica of Saint-Nazaire. Château Comtal and Theatre Jean Deschamps are also within 6 miles (10 km).

What's nearby

  • Basilica of Saint-Nazaire - 6 min drive - 5.3 km
  • Theatre Jean Deschamps - 7 min drive - 5.6 km
  • Aude Gate - 7 min drive - 5.6 km
  • Château Comtal - 7 min drive - 5.4 km
  • Narbonnaise Gate - 9 min drive - 6.1 km

Getting around

  • Carcassonne Station - 4 min drive
  • Carcassonne (CCF-Pays Cathare) - 14 min drive

Restaurants

  • ‪Burger King - ‬8 min walk
  • ‪Sushi Boat - ‬4 min drive
  • ‪La Grande Bouffe - ‬4 min drive
  • ‪Chateau Saint-Martin Trencavel - ‬5 min drive
  • ‪Le Bistro - ‬5 min drive

About this property

Hôtel Pont Rouge, Carcassonne

3-star hotel near Saint-Jean Locks, connected to a shopping center
There's a snack bar/deli on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hôtel Pont Rouge, Carcassonne. Free self parking is available.

This 3-star Carcassonne hotel is smoke free.

  • 50 guestrooms or units
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
Hôtel Pont Rouge, Carcassonne offers 50 accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with premium digital channels. Bathrooms include showers.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 5 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ecotours
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Pont Rouge
Balladins Pont Rouge Carcassonne
Hotel Balladins Pont Rouge
INTER-HOTEL Carcassonne Hotel
INTER-HOTEL Carcassonne
Hotel Originals Carcassonne
Originals Carcassonne
Pont Rouge, Carcassonne
Hôtel Pont Rouge, Carcassonne Hotel
Hôtel Pont Rouge, Carcassonne Carcassonne
Hôtel Pont Rouge, Carcassonne Hotel Carcassonne
The Originals City Hôtel Pont Rouge Carcassonne

Hôtel Pont Rouge, Carcassonne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 214 out of 535 reviews
Rating 8 - Good. 230 out of 535 reviews
Rating 6 - Okay. 69 out of 535 reviews
Rating 4 - Poor. 18 out of 535 reviews
Rating 2 - Terrible. 4 out of 535 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Diane

Liked: Cleanliness, staff & service

Holiday

Stayed 2 nights in Sep 2024

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay on the outskirts of town

The room was fairly large and the bed was comfortable. The bathroom needed a bit of attention as the shower head didn’t really fit the holder and kept flipping downwards. The shower tray didn’t seem to drain very well and the whole unit could do with being updated. Otherwise it was good. The staff were friendly and the breakfast adequate.
Stayed 1 night in Aug 2024

10/10 Excellent

Paulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in quiet area. Easy, free parking. WiFi a challenge. Breakfast options.
Stayed 2 nights in Jun 2024

8/10 Good

jemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a one night stop, quick check in and clean room but Def needs more pillows. Rubbish night's sleep with a flat pillow.
Stayed 1 night in Aug 2023

10/10 Excellent

Harvey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to find using Google
Stayed 1 night in Jun 2023

8/10 Good

Ning

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is available for parking and near the Carcassonne Castle.
Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially had problems finding it due to our Satnav but it's so well located near Carrefour and the main road to the walled city. Excellent value for money.
Stayed 1 night in Jul 2022

8/10 Good

Nathan B

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It had very reasonable prices
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It was okay. We got two rooms and one had a little kitchenette. It has security at night, you just call and they open the gate. It’s very close to shops.
Stayed 1 night in Jan 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price good service

Needed a quick stop on a long trip and took this hotel as easy to find and park, plus it was well priced. It’s out of town completely so don’t expect any views of the castle. I arrived late and the host was really welcoming, was happy to make me some food which was delicious. Very friendly clean and comfortable
Stayed 1 night in Jun 2021

10/10 Excellent

SteveY, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, spotlessly clean room, comfy bed and quick check out. What more can you ask for?
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Basic hotel, good for one night

super basic hotel, a little far from village but ok for just passing by
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

There is no bar or restaurant in the hotel but there is a large shopping centre with lots of choice very close
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

R C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 out of 10

Would stay as very good
Stayed 2 nights in Sep 2018

8/10 Good

Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Out of town but great accommodation

This hotel is situated out of Carcassonne but represents excellent value for money. Staff are very pleasant and helpful, rooms are spacious and comfortable. Breakfast is exceptional and again great value. I would stay again.
Stayed 1 night in Jul 2018

4/10 Poor

Mary, France

Liked: Cleanliness
Disliked: Property conditions & facilities

Location easy to find but remote

Hotel easy to find but not the access. The hotel is on the rocarde ( ring road) but access is from the back of the hotel and route is confusing we went into a car dealership and Aldi car park before we found the hotel car park. There was no restaurant and you had a long walk to get to the mall with restaurants though it could be seen just across the road. The WiFi was unusable it was not secure and kept dropping out and you had to give a lot of personal data to access it.
Stayed 2 nights in Jan 2018

8/10 Good

Daniel

Liked: Staff & service

value and quiet

slightly run down but great value for money, area has supermarket and restaurants, quiet too. close enough to the citadel
Stayed 2 nights in Sep 2017

10/10 Excellent

Colette, Kinsale, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pit stop hotel on way back to airport

Staff were very friendly. Great to have a fridge in the room for drinks and my chocolate! Close to a lovely boulangerie, which is open on Sundays too. Close to shopping centre (but pls note that some shops closed on the Sunday) but at least we visited them on the Saturday.
Stayed 1 night in Jul 2017

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

Plain but clean hotel

The old city is amazing but this hotel is on the far side of the ring road. A modern box. Staff that I spoke to were pleasant. Annoyed that I had to pay an extra 40e for a put up bed as wife had bad back and needed to sleep without me knocking her out of bed. Characterless, not something you often hear in the same sentence as Carcasonne. No english tv.
Stayed 1 night in Jul 2017

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap stopover

Very friendly reception staff and the room was perfectly adequate for a stopover - good bed and bathroom. The hotel was very convenient to find from the motorway and there were bars and restaurants across the road.

2/10 Terrible

George

Disliked: Staff & service, room comfort

Worst hotel in France??

Probably the worst hotel in France! Filled with contractors who slam doors and are generally noisy all night – when asked to keep the noise down they were threatening and abusive. Staff would do nothing. Worst of all – one group from the UK appeared to be working in the hotel itself and reception just wasn’t interested. Wifi didn’t work for a substantial part of the stay – bed was poor, and standby LED on TV was like a kids laser pointer straight in eyeline. Bathroom was wetroom with a floor which wasn’t laid properly so room flooded. Will never stay in an Inter hotel again – mismanaged doss house!!

8/10 Good

Colete, Kinsale, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pit stop on way to other accommodation

We had a car so it suited us to stay on the outskirts. Some supermarkets nearby. Lovely boulangerie close by. We had breakfast here, plus it is open on Sunday morning. We were lucky to have a kitchenette (fridge, microwave & sink), which we had not expected when we booked. Would stay here again prior to a departure at Carcassonne airport.