Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Merci et Magique
Publié le 15 août 2024 sur HotelsSuperbe ! Rien à redire, l accueil et le cadre est magnifique ! Seule bémol peut être, nous n avions pas bien compris par où nous devions nous présenter mais heureusement tout s’est bien terminé ! En tout les cas nous reviendrons certainement et dès cette année !
par un voyageur
Publié le 1 juill. 2024 sur Hotels
par un voyageur
5 star all the way
Publié le 26 juin 2024 sur HotelsYou were so kind and understanding when i asked for early check in on Tuesday.
What you didnt know, was my back had my health were in trouble, i needed to lay down and rest before a concert.
You appeared to take one look at my stressed out face and you were amazing, ko questions asked.
Room was beautiful, food was.fantastic and the grounds were incredible.
Many thanks.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Such a beautiful location to visit. Everyone was very helpful and friendly. Will definitely be booking in here again.
par un voyageur
Fantastic stay in idyllic location.
Publié le 8 mai 2024 sur HotelsStayed in cabin 3, and despite reading some recent negative reviews, we were very happy with the room. It was clean, well stocked and the view over the lake in the morning was amazing. Breakfast was very nice and had lots of variety. Our only small gripe was the beds weren’t particularly comfortable. Mattresses are subjective and we were only there 1 night. Would definitely recommend and will be looking to stay there again. It’s also only 25 minutes from Cardiff centre.
par un voyageur de London
Publié le 7 mai 2024 sur Expedia
Lovely towels but not a very comfortable bed. Staff really really nice
par un voyageur
Publié le 7 mai 2024 sur Expedia
Such a lovely place to stay so peaceful just over 6 miles from Cardiff . The lodge was right beside the lake and was spotless .Breakfast was really good ! Only stayed one night but didn't want to leave 😕 hopefully we will be back.
par un voyageur
Publié le 14 avr. 2024 sur Hotels
par un voyageur
Publié le 12 mars 2024 sur Expedia
The venue is primarily a wedding venue. Consequently very limited breakfast time, so we missed it the first day as we had an appointment. No dining facilities the day we were there.
Otherwise a nice setting but very isolated if you are not attending a function.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Canada Lodge and Lake, Gestion de l’hôtel
Dear Vivienne,Thank you for taking the time to share your feedback regarding your recent stay at Canada Lodge and Lake.We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing your concerns to our attention.As stated on our booking page, we do not advertise any on-site dining facilities. We appreciate that this may be disappointing, and apologize for this.Your feedback is invaluable to us, and we take it seriously as we continuously strive to improve our services and guest experiences. Please rest assured that we will thoroughly investigate the issues you've raised and take appropriate measures to address them.Once again, we apologize for falling short of your expectations and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,Canada Lodge and Lake
par un voyageur
Weekend birthday
Publié le 26 févr. 2024 sur HotelsNice and relaxed lovely venue / location, Rodri cafe was excellent, no information in lodge about anything ,no WiFi also. mattress dipped in the middle.
Would visit and stay again it was.so peaceful.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Canada Lodge and Lake, Gestion de l’hôtel
Dear John,Thank you for sharing your experience at Canada Lodge and Lake. We appreciate your valuable feedback and are thrilled that you enjoyed your stay with us.Your feedback is invaluable to us, and we take it seriously as we continuously strive to improve our services and guest experiences. Please rest assured that we will thoroughly investigate the issues you've raised and take appropriate measures to address them.We look forward to welcoming you back soon!Best regards,Canada Lodge and Lake
