Note fondée sur 1 350 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Connor, Gestion de l’hôtel
Dear Augustin,Thanks for rating us!Kind regards,Team easyHotel Cardiff
par un voyageur
Publié le 13 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2022 par easyHotel Cardiff, Gestion de l’hôtel
Dear Martin,
Thank you for leaving us a review score we are glad that you enjoyed your stay with us.
Kind regards,
Annika
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Team, Gestion de l’hôtel
Hi Harshita, Thank you for taking the time to leave us a ratings. We look forward to welcoming you again in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Kind Regards easyHotel Cardiff
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Team, Gestion de l’hôtel
Hi, Thank you for taking the time to leave us a ratings. We look forward to welcoming you again in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Kind Regards easyHotel Cardiff
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Team, Gestion de l’hôtel
Hi Fatih, Thank you very much for providing this positive feedback.We are very delighted to see that you had a great stay at our hotel.Our team is proud to receive this great score and we see it as a big compliment for our hard work.We look forward to welcoming you back to easyHotel soon.Team easyHotel Cardiff
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Good staff, close to centre
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Alice, Gestion de l’hôtel
Dear KaylaThank you for your feedback.It's great to hear that you found our staff to be helpful during your stay with us!We hope to welcome you back in the future.Kindest regards,Team easyHotel Cardiff
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Son muy amables con el visitante. Y pacientes con nosotros que somos mayores. Gracias!
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Zak, Gestion de l’hôtel
Dear GeorginaThank you for the kind words we really appreciate the feedback. We hope to see you again should you decide to stay with us. Kinds regards EasyHotel
par un voyageur
Not that great of a room but good location.
Publié le 8 sept. 2024 sur HotelsThe location was ideal and room was in a clean condition but the room was very small with limited space for two people to move around. There was no side table or desk to put personal items. It was like being in a boxed room. It was not how you expect a standard hotel room to be.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Connor, Gestion de l’hôtel
Dear guest,Thank you for taking the time to leave feedback from your stay with us.The concept of easyHotel is to offer compact and affordable rooms in a great location.Our rooms are built efficiently and offer the basic needs to keep our prices as low as possible.Do not hesitate to check our website as we are giving precise descriptions and pictures of our rooms to help you make your choice. We are very sorry if this has not been made clear to you before you booked your stay with us.Please feel free to reach out to us if you would like to discuss this further.We hope to welcome you back in the future.Kindest regards,Team easyHotel Cardiff
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Lovely basic hotel in nice position for both city centre and train station.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Connor, Gestion de l’hôtel
Dear Gillian,Thank you for taking the time to leave feedback.We appreciate your kind comments about our location!We hope to welcome you back in the future.Kindest regards,Team easyHotel Cardiff
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Very very small room, no service at all, everything is extra even if you need something very basic. Lots of moisture and poor quality of equipment in room. Windows don’t open at all and AC very noise without a good performance. There is also noise pollution between rooms. Don’t pay more than 40 , it doesn’t worth it and it will cost you more than you see. There is only one employee for whole buildings and the only employee is quite busy.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Connor, Gestion de l’hôtel
Dear Onur,Thank you for taking the time to leave feedback from your stay with us.We understand your frustration regarding the lack of facilities in our rooms; our value proposition focuses on offering guests a “super price” and this has been achieved by keeping things to a minimum. Our rooms are purposely designed with minimal facilities to enable you to enjoy and discover the city instead of staying in your room. The windows don't open in our rooms for safety reasons.I've checked through our staff notes and can see that you never reached out to reception regarding any of the issues with your room. If you had, our team would have been happy to help. Regardless, we are sorry to hear that you've had a poor experience at our hotel.I should mention that our rooms are designed for short stays and we do have quite cheap rates, hence the extra costs for cleaning. However, since you stayed for 12 nights you were entitled to two, free of charge, room cleans.We are sorry if you were not made aware of this during your stay with us.If you would like to discuss this further, please don't hesitate to reach out to us.Kindest regards,Team easyHotel Cardiff
