Note fondée sur 554 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ravissant et confortable
Publié le 1 sept. 2018 sur HotelsSuperbe hôtel en vrai pierre.
Lit très confortable, chambre très agréable.
Il n'y a pas d’ascenseur.
Au petit déjeuner, le cuisinier vous prépare réellement votre repas.
Avec une Suite, la salle de bain est très bien mais à l'étage, donc la nuit il faut monter pour utiliser les toilettes.
Commentaires de Gestion de l’hôtel
3 sept. 2018 par Kath, Gestion de l’hôtel
Thank you for your feedback, we are delighted that you enjoyed Lanelay Hall. We would love to welcome you back in the near future and some suites do have suites with same level bathroom.
par un voyageur
Publié le 3 août 2024 sur Expedia
We were impressed with the whole package. Unfortunatly we were passing through and will not be going that way in the near future when we do we will definatly book again.
Commentaires de Gestion de l’hôtel
4 août 2024 par Polina, Reception Team, Gestion de l’hôtel
Dear Timothy,Thank you for your kind words! We're delighted to hear that you were impressed with every aspect of your stay. It’s wonderful to know that we made such a positive impression, even during a brief visit.While we’re sorry to hear that you won’t be passing through again soon, we’re thrilled that you’d choose to stay with us when you do. We’ll be here to welcome you back with the same level of service and comfort you enjoyed on your last visit.Safe travels, and we look forward to your return whenever your journey brings you our way again!Kindest regards,
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Georgia Richards, Gestion de l’hôtel
Good Evening, Paul,Thank you for taking the time to leave us a review on your recent visit to Lanelay Hall.I'm delighted to see you enjoyed your visit and we hope to welcome you back to the property in the future.Kindest Regards,Georgia RichardsReception Supervisor
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Lovely stay once again
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Polina, Reception Team, Gestion de l’hôtel
Dear Sharon,Thank you for taking time to leave us a short but lovely review. I'm happy to know you enjoyed your stay. We look forward to welcoming you again!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Really enjoy this hotel. Spa/pool is very quiet and very good for kids.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Polina, Reception Team, Gestion de l’hôtel
Dear Chloe,Thank you for taking time to complete this 5 out 5 review! We are thrilled to hear you enjoyed your time here and can't wait to welcome you back!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Cannot fault Lanelay in anyway. One of my favourite places to stay.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Evie Hotel Receptionist, Gestion de l’hôtel
Dear Lyn,Thank you so much for taking the time to complete this wonderful 5* review!It is great to know that your time here at Lanelay Hall exceeded expectations, and that our staff had such a positive impact. I will be sure to feed this back to our team who will be more than grateful to hear your kind words!We can't wait to welcome you back to the hotel in the near future.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Fantastic hotel. Interior deco is well designed. Booked a deluxe king suite with bath in middle of the room but ended up with a bathroom on a separate floor. The Bassett suite.
Room must’ve been directly above kitchen as it smelt of cooked dinners for the majority of our stay.
Booked a meal at the BLOK restaurant in the hotel. Fantastic 3 courses, although I did nearly choke on the meat string that was left in my steak. I did inform the staff but nothing was done.
Commentaires de Gestion de l’hôtel
1 août 2024 par CMCNAMARA, Gestion de l’hôtel
Hi Christopher, Thank you so much for taking the time to complete this 8/10 review! It's wonderful to know you've had a great experience with us at Lanelay Hall and we hope to welcome you back to the property in the future! I will forward your concerns to the team at BLOK and I apologies that this was not addressed prior to you departing your dining experience. Kindest Regards, Callum McNamara Reservations & Reception Manager
par un voyageur
Outstanding
Publié le 20 juill. 2024 sur HotelsIt was a trip for my wedding anniversary. Absolutely stunning place and the staff were exceptional. The treatments were brilliant but a little pricey for what we had. The outdoor spa was great but could be open for longer as the weather was nice. The food I have to say was outstanding the personal touch by the chef was outstanding. I honestly can’t say enough about the food. Absolutely loved it. We had the tomahawk steak or my god the best I’ve ever had. We had chicken croquettes and cauliflower bites well the starters were heavenly. The experience isn’t cheap but if you want a treat this is the place to go. 5 star for me
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Evie Hotel Receptionist, Gestion de l’hôtel
Dear Richard,Thank you so much for taking the time to complete this wonderful review!It is great to know that you found our staff to be exceptional. It is always our aim to ensure each guest leaves pleased with their visit, so I will definitely feed back your kind words to the rest of our team. They will be so grateful to know they had such a positive impact.We are also delighted to hear that you enjoyed our BLOK restaurant and your food! Our team work very hard to ensure that the food and experience for guests is of the highest standard, therefore they will be extremely thankful to know that their efforts haven't gone unnoticed.We can't wait to welcome you back to the hotel in the future for another exceptional visit!
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The Blok restaurant was wonderful, excellent food, friendly and attentive staff, lovely environment. Overall property is very nice indeed. We all had a great time
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Evie Hotel Receptionist, Gestion de l’hôtel
Dear Arthur,Thank you so much for taking the time to complete this lovely 5* review!We really appreciate your kind words regarding your recent dining experience at our beautiful BLOK restaurant and stay at our hotel. We pride ourselves on ensuring our guests have an exceptional stay from start to finish and I'm delighted to read that we succeeded during your visit.We look forward to welcoming you back to Lanelay in the future, hopefully very soon!
par un voyageur
Great stay
Publié le 18 juill. 2024 sur HotelsLovely stay, beautiful room
Great food
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Evie Hotel Receptionist, Gestion de l’hôtel
Dear Judith,Thank you so much for taking the time to complete this fantastic review!It is great to know that your time here at Lanelay Hall exceeded expectations, and that you thoroughly enjoyed your food and your room here! I will be sure to feed this back to our team who will be more than grateful to hear your kind words!We can't wait to welcome you back to the hotel in the near future.
