Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 avr. 2024 sur Expedia
First night was ok, but the second night was horrible. Some kind of reception was running in the hotel and the music was so loud I could hear it in my room (third floor) until at least midnight. Don't go to this hotel!
Commentaires de Gestion de l’hôtel
20 avr. 2024 par David Lecoq, Gestion de l’hôtel
Dear Mathieu,so nice from you to give us a 2/5 but one question, if you couldn't sleep why not making contact with our 24h reception so we can resolve your problem ? We do allocate our rooms carefully when an event happen in our hotel to don't disturb our guest.Wishing you the best in the futur.
par un voyageur
Publié le 2 août 2023 sur Expedia
Magnifique hôtel situé en centre ville, à 2 pas des sites touristiques et des magasins. Quelques petits progrès à faire en terme de propreté de la salle de bain sinon tout le reste était parfait !!!
Commentaires de Gestion de l’hôtel
3 août 2023 par Front Desk Team Leonardo Hotel Cardiff, Gestion de l’hôtel
Thank you for taking the time to leave a rating on your recent stay - we hope to welcome you back again in the future.
par un voyageur
Friendly and welcoming
Publié le 28 sept. 2024 sur HotelsExcellent service from the team, polite and friendly. Would stay again.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par David Lecoq, Gestion de l’hôtel
Dear Nicholas,Thank you for this perfect 10/10. I am looking forward to seeing you soon.Kind regards.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par David Lecoq, Gestion de l’hôtel
Dear Mukul,Thank you for this perfect 10/10. I am looking forward to seeing you soon.Kind regards.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Clean and professional hotel for the one night stay we needed. Very close to where we needed to be and an easy walk to the train station. Staff were friendly and welcoming.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par David Lecoq, Gestion de l’hôtel
Dear Lucy,thank you very much for this perfect 10/10. I am looking forward to seeing you soon.Kind regards.
par un voyageur
Good hotel for business in Cardiff
Publié le 25 sept. 2024 sur HotelsStayed before, very convenient for business trips and access to the city centre.
Would recommend this hotel.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par David Lecoq, Gestion de l’hôtel
Dear Robert,Thank you for this wonderful 10/10. I am looking forward to seeing you soon.Kind regards.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
We had to ask the reception to deal with very loud music that someone was playing in their room late at night, which meant it was head to get to sleep. Then there was an early morning fire alarm, which meant an earlier than planned wake up call on a Sunday. The room was fine although dusty, there was no bottled water, and the pillows were very hard. Bed comfy though and staff friendly. They dealt well with the fire alarm.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par David Lecoq, Gestion de l’hôtel
Dear Lynne,thank you very much for sharing your experience. I am looking forward to seeing you soon.Kind regards.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Good location for Principality event & area
Commentaires de Gestion de l’hôtel
23 sept. 2024 par David Lecoq, Gestion de l’hôtel
Dear Fon,Thank you for sharing your experience with us. I hope to see you again in the near future.Kind regards
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Efficient and friendly check in / out
Commentaires de Gestion de l’hôtel
21 sept. 2024 par David Lecoq, Gestion de l’hôtel
Dear Tim,Thank you very much for this 10/10. I am looking forward to seeing you soon.Kind regards.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Good beds, very friendly and helpful staff
Commentaires de Gestion de l’hôtel
19 sept. 2024 par David Lecoq, Gestion de l’hôtel
Dear Michaela,thank you very much for your 4/5. I am looking forward to seeing you soon in our hotel.Kind regards.
