Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2023 par DJ, Gestion de l’hôtel
Hi Gregory, Thank you for taking the time to leave us this great review score, its nice to see that had an enjoyable stay.Many Thanks.David
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Peter Hughes - Front Office Manager, Gestion de l’hôtel
Thank you Sarah for your rating following your stay. I am happy you had a good time and we all hope to see you again soon.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Peter Hughes - Front Office Manager, Gestion de l’hôtel
Thank you Sarah for your rating following your stay. I am happy you had a good time and we all hope to see you again soon.
par un voyageur
Razoável mas não é ótimo!
Publié le 20 sept. 2024 sur HotelsHotel bom mas não incrível! O atendimento da recepção foi mediano mas o atendimento do restaurante e cozinha foi incrível! O café da manha é razoável. Achei o banheiro do quarto ruim, o chuveiro era péssimo, ou agua mto quente ou fria. Nao tinha frigobar no quarto nem copa para esquentar comida do bebê, eu estava viajando com criança pequena mas eles guardaram na cozinha principal, mas isso não é o ideal! Resumindo: esperava mais da rede!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Peter Hughes - Front Office Manager, Gestion de l’hôtel
Thank you Gabriela for your comments following your recent stay. I am happy you had a good time and especially loved the bar & restaurant. we all hope to see you again soon.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Location was good, staff lovely but room dirty, toilet had never seen bleach and bed badly made so sheets kept coming away showing a disgusting mattress, had a sofa bed but no spare bedding for it
Communal areas were lovely
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Peter Hughes - Front Office Manager, Gestion de l’hôtel
Thank you dm for your comments following your stay. I am happy to read that we were convenient for your needs in our capital city and our team we there to assist. My apologies for your room cleanliness issues, your comments have been passed to housekeeping team for their review and action.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Good quality hotel, room warm and comfortable. Lovely breakfast and very friendly and helpful breakfast staff.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Peter Hughes - Front Office Manager, Gestion de l’hôtel
Thank you Andy for your comments following your recent stay. I am delighted you had a lovely time, were comfortable in your room and enjoyed our full buffet breakfast. We all hope to see you again soon.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Used my last Hotels.com reward voucher and still feel i paid too much!
The room was dated, broken shower, broken draws. Safe not working.
Unhelpful reception staff.
Wont be rushing back!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Peter Hughes - Front Office Manager, Gestion de l’hôtel
Thank you CD for your comments following your stay. I am disappointed to read that your room did not meet your expectations of the standards we strive towards. I have passed on your feedback to all our management team so you will see improvements if you return.
par un voyageur
Solid and reasonable hotel for city centre
Publié le 15 sept. 2024 sur HotelsOverall, hotel is great. Good location, nice staff and good facilities. There was a slight delay in checking in and some of the facilities were temporarily closed unfortunately when we arrived.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Peter Hughes - Front Office Manager, Gestion de l’hôtel
Thank you Jonathan for your comments following your stay. I am happy you had a great stay and we hope to welcome you back soon.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
23 sept. 2024 par Peter Hughes - Front Office Manager, Gestion de l’hôtel
Thank you Neel for your comments following your stay. I am happy you had a great time and hope to welcome you back soon.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The gym wasn’t as advertised and had no cardio machines in at all.
The bathroom absolutely stank of dirty drains.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Peter Hughes - Front Office Manager, Gestion de l’hôtel
Thank you Krista for your comments following your stay. The 'Cardio Gym 'is next to the changing facilities with a large sign above the door, I am sorry you missed this. Apologies for any bad odour in the bathroom, this is not the standard of cleanliness we strive towards.
