Note fondée sur 1 587 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Assistant front of house Manager, Gestion de l’hôtel
Good evening Georgette,Thank you for your lovely review on your recent stay with us.Kind regardsLesleyann Dorning
par un voyageur
Publié le 14 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 mai 2023 par Assistant Front of house Manager, Gestion de l’hôtel
Good evening Sophie,Thank you for taking the time to write us a kind review.Kind regardsLesley ann DorningAssistant front of house Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The location was excellent, walking distance to everything. The castle is right across the street. the hotel is old, not a complaint just stating a reason why one lift was broken down. my room was very small and I had no USB plug in my room. However the employees let me plug USB at the bar. I would stay here again. thanks
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Utkarsha Chauhan, Gestion de l’hôtel
Dear Aileen,Thank you for your feedback.Kind Regards,Utkarsha ChauhanOperations Manager
par un voyageur
Outdated
Publié le 25 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
26 sept. 2024 par Utkarsha Chauhan, Gestion de l’hôtel
Dear Helen,Thank you for your review from your recent stay with us and sorry to hear that you found a property outdated. Our full refurb plan will begin very soon and meanwhile we are trying our best to maintain it.Kind Regards,Utkarsha ChauhanOperations Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Lovely hotel right opposite the castle. The staff were all really friendly and helpful and did various gestures throughout the stay to ensure they went over and beyond to keep us comfortable travelling with our toddler.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Utkarsha Chauhan, Gestion de l’hôtel
Dear Melanie,Thank you for taking the time to write a review.We hope to see you again in the future.Kind Regards,Utkarsha ChauhanOperations Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
I am very pleased our stay. The stuff were always cheerful with friendly smile. Comfortable bed & hearty breakfast. The location couldn't be better. We were able to park at Holiday Inn, which is just next door at only £10. Definitely stay there again.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Utkarsha Chauhan, Gestion de l’hôtel
Dear Shigemi,Thank you for your kind review and I much appreciate your time doing feedback for us.Kind Regards,Utkarsha ChauhanOperations Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Utkarsha Chauhan, Gestion de l’hôtel
Dear Guest,Many thanks for choosing your stay with us and taking your time doing a review for us.Kind Regards,Utkarsha ChauhanOperations Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The service was good and helpful and housekeepers are the best of the best I had Molly on my floor .1 Class housekeeper.Only thing as usual the plug ins are far from the bed.Top Hotell must see💯❤️
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Assistant front of house Manager, Gestion de l’hôtel
Good evening guest,Thank you for your wonderful review and feedback on your recent stay with us.Kind regardsLesleyann Dorning
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Assistant front of house Manager, Gestion de l’hôtel
Good evening Peter,Thank you for your amazing review on your recent stay with us.Kind regardsLesleyann Dorning
par un voyageur
Great location. Dated hotel
Publié le 22 sept. 2024 sur HotelsGreat location and lovely size rooms. But overall hotel is looking a bit tired. No parking here (some kind of building work out the back) but reception did provide a discount for a local NCP. Room on the third floor was v hot, with no way of reducing the temp as the windows didn't really open. Wifi didn't seem to work up there either.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Assistant front of house Manager, Gestion de l’hôtel
Good evening Matthew,Thank you for taking the time to leave a review on your recent stay with us.We no longer have a Car park, had you spoke to a member of the team we could have provided your room with a fan.Kind regardsLesleyann Dorning
