Butetown stay.Your stay at this Butetown hotel places you within 2 miles (3 km) of Principality Stadium and Cardiff Bay. Coal Exchange building and Mermaid Quay are also within half a mile (1 km).
What's nearby
Wales Millennium Centre - 6 min walk - 0.6 km
Cardiff Bay Waterfront - 9 min walk - 0.8 km
Cardiff Bay - 14 min walk - 1.2 km
Cardiff Castle - 6 min drive - 4.5 km
Principality Stadium - 7 min drive - 4.8 km
Getting around
Cardiff Bay Station - 5 min walk
Cardiff International Airport (CWL) - 28 min drive
Restaurants
Dock - 5 min walk
The Eli Jenkins - 4 min walk
Côte - 6 min walk
Quantum Coffee Roasters - 3 min walk
Yakitori 1 - 5 min walk
About this property
The Coal Exchange Hotel
3.5-star hotel near Principality Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Coal Exchange Hotel also features multilingual staff, concierge services, and room service (during limited hours).
This 3.5-star Cardiff hotel is smoke free.
55 guestrooms or units
Breakfast available (surcharge)
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Elevator
No smoking on site
Bar or lounge
Dining venue
The Coal Exchange Hotel offers 55 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 30-inch LCD televisions come with digital channels.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 9 for children
A bar/lounge
A restaurant
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Entertainment
30-inch LCD TV with digital channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
Late-night room service
More
Connecting rooms available
Individual decor
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
Bar/Lounge
Dining venue(s)
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy. A credit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff
The Coal Exchange Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A lovely relaxing evening in a super comfy bedroom. The bath was big enough for two people to share comfortably. The only down side was the shower had a really annoying cold drop!
Lovely stay for one night. Fantastic hotel close to the bay. Parked right outside and not too expensive. Had some drinks and a bite in the bar, delicious. Barman was superb. Will definitley stay again.
Gareth
Stayed 1 night in Jan 2025
8/10 Good
Emma
Jan 1, 2025
Liked: Cleanliness, room comfort
Lovely hotel
Lovely stay in a beautiful hotel the rooms could do with a bit of tlc but other than that it was lovely. The bath was a great touch
A beautiful building and excellent breakfast. We came down for breakfast 15 minutes before the end and there was still lots of hot food. Very friendly staff. It is an old building, room 150 was very noisy, and we were kept up by the very noisy pipes from our room and the surrounding rooms. But all was forgiven due to the amazing shower and fantastic breakfast. We'll definitely stay again...with ear plugs.
Ceri
Stayed 1 night in Dec 2024
8/10 Good
Georgina
Travelled with family
Dec 30, 2024
Liked: Staff & service
Alright
It was okay for 2 nights in Cardiff but a little rough around the edges, the bathroom wasn’t clean and there were tobacco leaves on the dresser, not to mention a rip in the bedsheets, so better cleanliness is needed.
Georgina
Stayed 2 nights in Dec 2024
10/10 Excellent
Martin
Travelled with partner
Dec 29, 2024
Liked: Cleanliness, staff & service, amenities
We were attending a show and this hotel was within walking distance. The hotel was grand and comfortable. It was clear to us that the fabric of the building is tiring and lacks some facilities. The staff were all excellent - friendly, polite, hospitable, warm, helpful. The bar was excellent; we didn’t have dinner. Breakfast was ok (plates were cold). In short - lived it - but perhaps needs some major investment
Martin
Stayed 1 night in Dec 2024
10/10 Excellent
Bruce
Travelled with partner
Dec 29, 2024
Liked: Cleanliness, staff & service, amenities
Lovely historical building in convenient location for Mermaid Quay, Millennium Centre etc. lovely room and very helpful staff. Would definitely stay again