Note fondée sur 218 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Richard Beattie, Gestion de l’hôtel
Thank you for your Kind review, We are delighted you enjoyed your stay with us,I will share the review with my team, We hope to see you again in the future, Kind regards, Richard
par un voyageur
Super
Publié le 10 juill. 2022 sur HotelsAppartement récent, bien équipé, propre et au calme. À 10 minutes à pied des rues piétonnes ou par le parc. Stationnement facile et pratique. Au top !
Commentaires de Gestion de l’hôtel
15 juill. 2022 par R Beattie, Gestion de l’hôtel
Thank you for your kind review,
We look forward to welcoming you back again in the future.
Kind Regards,
Richard
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Richard Beattie, Gestion de l’hôtel
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back again in the future. Kind Regards,Richard Beattie, Accommodation Manager
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Richard Beattie, Gestion de l’hôtel
Thank you for your kind review Adam, It was nice meeting you,We look forward to seeing you return again in the future, Kind Regards, Richard Beattie, Accommodation manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Easy check in/out.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Richard Beattie, Gestion de l’hôtel
Thank you for your kind review, We are delighted you enjoyed your stay, We look forward to welcoming you back again in the future, Kind Regards, Richard Beattie,Accommodation Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Can't give a full review as although we booked in May, our booking was cancelled by The Spires the day before. We were provided with alternative accommodation which we hhad no real choice to take due to thr short notice. This was very nice but a lot smaller and was a room only - not the apartment services we had originally booked. It is my guess is that the hotel, realising that there was international cricket on, found they could make more money from the room, so cancelled our booking.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Richard Beattie, Gestion de l’hôtel
Good Afternoon,Thank you for taking the time and posting a review. I am very sorry about the fact we had to relocate your booking. Please be assured, that we did not take another reservation to have any financial gain. As explained over the phone this was due to a system error that we could not have predicted hence the phone call the day before. In fact, the relocation cost The Spires more than your original rate, and we covered the difference in price. Considering that Cricket was on we wanted to make sure you were in the same location as The Spires. I am very sorry about any inconvenience this has caused you. Kind Regards, Richard Beattie, Accommodation Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
What a beautiful place to stay, the hotel and the town is wonderful. The only thing that disappointed us is we were not staying longer. Our check in was smooth and the gentleman was very pleasant. It is nice and close to lots of shops, food, and local talents. A great experience
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Richard Beattie, Gestion de l’hôtel
Thank you for your kind review,We are delighted you enjoyed your stayIt was lovely to meet you both, My housekeepers and myself would like to thank you for the Canadian sweets, that was very thoughtful and kind. If you come back to Cardiff again we would love to see you again. Kind Regards, Richard Beattie, Accommodation Manager
par un voyageur
Publié le 15 sept. 2024 sur Wotif
Great location
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Richard Beattie, Gestion de l’hôtel
Thank you for your kind review, We are delighted you enjoyed yourselves and that the location worked well for you, We hope we will see you again in the future, Kind Regards, Richard Beattie, Accommodation Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Richard Beattie, Gestion de l’hôtel
Thank you for your kind review, Looks you had a lovely visit to Cardiff, We are delighted you enjoyed the apartment and your trip to Cardiff, We hope to see you again in the future, Kind Regards, Richard Beattie, Accommodation Manager
par un voyageur
Excellent apartment
Publié le 12 sept. 2024 sur HotelsMy apartment was perfect. Comfy bed, great shower, plenty of space. Everything you could need including iron, coffee, tea etc. Only a 10 minute walk into the city centre. I will definitely stay here again
Only two things meant this wasn't a 5 star review. Hotels.com did not advise that the car park had to be booked separately. And the communal areas didn't smell very nice.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Richard Beattie, Gestion de l’hôtel
Thank you for your kind review, We are so pleased you enjoyed your stayWe do try very hard to keep communal areas clean and fresh , thank for that feedback, we shall look at how we can improve this, We hope to see you again in the future, Kind Regards,Richard Beattie, Accommodation Manager
