Note fondée sur 671 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable experience.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Beautiful and relaxing, staff were all great, thank you for a lovely stay
Commentaires de Gestion de l’hôtel
30 juill. 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable experience.
par un voyageur
Shower tok hot !
Publié le 22 juill. 2024 sur HotelsEverything of a good standard, but shower in room was too hot and we were unable to use it because we couldnt turn the temperature down.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and will certainly check the shower in your room.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Bathroom was not up to the standard .. pubic hairs found around by the toilet so spent 10mins cleaning it my self.. very dusty room, very dusty in the cuboard.. just disappointed. Reception asked if we wanted a cleaner sent back up to room.. I said no point. Ive done it all now. Wouldnt stay again !
Commentaires de Gestion de l’hôtel
23 juill. 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
We are very sorry that your stay was below expectations Amir. Please be assured that your experience does not demonstrate our usual standard of cleanliness and this will certainly be addressed.
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent visit, we are thrilled that you had an enjoyable experience.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Best hotel we have ever stayed in. Will hopefully be back again.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.
par un voyageur
Publié le 28 juin 2024 sur Expedia
The view and scenery are a real draw. Friendly staff. Our room was fine but bathroom could do with a refit as it was a family room if you were there in the winter with young children they could easily burn themselves against the towel rail
Commentaires de Gestion de l’hôtel
2 juill. 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
Thank you for taking the time to provide valuable comments on your recent visit, we are pleased that you had an enjoyable stay overall. Constructive comments are always welcome and we will certainly take your suggestions onboard.
par un voyageur
Publié le 27 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
Thank you for your feedback, we are sorry that your experience was below expectations. Should you wish to discuss your stay further, please feel free to contact our customer services team at customerservices@flatrockgroup.co.uk
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2024 par The Cliff Hotel & Spa Team, Gestion de l’hôtel
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.