Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Expedia
Food is good and reasonable, water is clean and nice to swim
Thank you
Commentaires de Gestion de l’hôtel
24 août 2024 par Daren of Solina, Gestion de l’hôtel
Hi Olma, Thank you for sharing your positive feedback! We're glad that you enjoyed our delicious and reasonably priced food, as well as our clean and inviting swimming facilities. Creating memorable experiences for our guests is our top priority, and we're delighted to have met your expectations. We look forward to welcoming you back for more relaxing moments and culinary delights! Take always & God Bless!
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Daren of Solina, Gestion de l’hôtel
Hi Pamela, Thank you for the fantastic 10/10 rating! We're glad to hear you had a great experience with us. Your satisfaction is our top priority, and we can’t wait to welcome you back for another exceptional stay! Take care always & God Bless!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Daren of Solina, Gestion de l’hôtel
Hi Ma. Glenda, Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with us. If there's anything specific you enjoyed or any suggestions you have, we'd love to hear from you. We look forward to welcoming you back soon! Take care always & God Bless!
par un voyageur de Long Beach
Publié le 18 juill. 2024 sur Expedia
Area
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Daren of Solina, Gestion de l’hôtel
HI Tina, Thank you for your concise and high praise! We’re glad to hear that you consider our resort worthy of five stars.If you have any specific feedback or suggestions on how we can enhance your experience further, please feel free to share. We look forward to welcoming you back soon! Take care always & God Bless!
par un voyageur
Publié le 28 juin 2024 sur Expedia
Facilities built well but maintenance is terrible. Cleanliness is suspect and there are stray cats eating leftover food from tables uncleared of guest dishes. Food is sub par for the price they charge. Marketing their facility as a premier getaway but seriously lacking on delivery of service.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Daren of Solina, Gestion de l’hôtel
Hi Beverly, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Your comments about the maintenance, cleanliness, and food quality are concerning and do not reflect the standards we strive to uphold at Solina Beach & Nature Resort.We are immediately addressing the cleanliness issues and will ensure that all areas are maintained to the highest standards. We will also review our food offerings and service to ensure they meet the expectations of our valued guests.We appreciate your insights and are committed to making the necessary improvements. Your experience is important to us, and we hope to have the opportunity to welcome you back and provide you with a superior experience.
par un voyageur de Calgary
Publié le 27 juin 2024 sur Expedia
The room and the hotel facilities were great but the bathroom has this stinky smell. I rented three rooms and two have this foul smell otherwise the hotel experience overall was great.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Daren of Solina, Gestion de l’hôtel
Hi Genevieve,Thank you for your feedback and for choosing Solina Beach & Nature Resort. We're pleased to hear that you enjoyed our rooms and hotel facilities.We apologize for the unpleasant odor you experienced in the bathrooms. Please be assured that we are addressing this issue promptly to ensure it does not happen again.Your positive comments about your overall stay are greatly appreciated. We look forward to welcoming you back and providing an even better experience in the future. Take care always & God Bless!
par un voyageur
Publié le 21 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juin 2024 par Daren of Solina, Gestion de l’hôtel
Hi Joycee, Thank you for your five-star review! We're glad to know that you had a great experience with us. Your positive rating is greatly appreciated, and we look forward to welcoming you back to Solina Beach & Nature Resort soon. Take care always & God Bless!
par un voyageur
Acceptable
Publié le 12 mai 2024 sur HotelsThe C11 or the so-called Balay Kamalig is totally different from the photos. Insects are roaming everywhere and the air conditioning system is loud (sounds like a heavy rain pouring in the roof).
Commentaires de Gestion de l’hôtel
25 mai 2024 par Daren of Solina, Gestion de l’hôtel
Hi Melecio,Thank you for sharing your feedback regarding your stay in C11, our Kamalig rooms. We apologize for the issues you encountered, including the discrepancy between the photos and the actual room, the presence of insects, and the loud air conditioning.We take these concerns very seriously. Our maintenance team will address the insect problem and the noise from the air conditioning immediately. Additionally, we will review and update our room photos to ensure they accurately represent the current condition of our accommodations.We appreciate your input and hope to have the opportunity to welcome you back and provide you with a better experience in the future. Take care always & God Bless!
par un voyageur
Publié le 22 mars 2024 sur Hotels
So good to stay there.
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Daren of Solina, Gestion de l’hôtel
Hi Ivr, We're glad to hear that you had a great stay with us! Thank you so much for your kind words. Looking forward having you again soon! Take care always & God Bless.
par un voyageur
Publié le 4 mars 2024 sur Expedia
The rooms were spacious, clean and well-maintained. The beds were very comfortable and the amenities were great.
Commentaires de Gestion de l’hôtel
20 mars 2024 par Daren of Solina, Gestion de l’hôtel
Hi Edgar, Thank you for taking the time to share your positive feedback with us! We're glad to hear that you found our rooms spacious, clean, and well-maintained. Ensuring a comfortable and enjoyable stay for our guests is always our top priority, so we're happy that you found the beds comfortable and enjoyed our amenities.We hope to have the pleasure of welcoming you back for another wonderful stay in the near future! Take care aways & God Bless!
