Note fondée sur 443 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Chambre spacieuse et très propre .
Réception, personnel très agréable et professionnel.
Restaurant de bonne qualité avec un personnel très à l'écoute des clients.
Un excellent séjour.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Dawid, Gestion de l’hôtel
Cher Laurent,Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez apprécié la propreté de votre chambre et le professionnalisme de notre équipe. C’est super de savoir que vous avez également aimé le restaurant et le service. Nous espérons vous accueillir à nouveau lors de votre prochain séjour !
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Dawid, Gestion de l’hôtel
Dear Amandine,Thank you for your recent review. I am happy to hear you have enjoyed your stay with us.I look forward to Welcoming you to Talbot Hotel Carlow soon.Kind regards,Dawid MuszynskiArea Revenue Manager
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Dawid, Gestion de l’hôtel
Dear Michael,Thank you for your recent review.I am happy to learn you have enjoyed your stay with us.I look forward to Welcoming you to Talbot Hotel Carlow soon.Kind Regards,Dawid MuszynskiArea Revenue Manager
par un voyageur
Publié le 24 mai 2024 sur Expedia
Grandes chambres
Petit déjeuner très complet
Commentaires de Gestion de l’hôtel
27 mai 2024 par David, Gestion de l’hôtel
Hi Jean-Christian, Thank you for your review.Kind Regards, Dawid Muszynski, Revenue Manager.
par un voyageur de Suisse
Une étoile de trop
Publié le 19 août 2014 sur HotelsCet hôtel mérite 3 étoiles, certainement pas 4. Le staff était très aimable et serviable mais c'est le seul point positif. Il manquait le petit lit quand nous sommes arrivés et nous ne l'avons eu que le lendemain après avoir expliqué que le lit double était trop petit pour nous deux. La décoration de la chambre est triste et avec les accessoires minimum, pas de sac pour linge sale, pas de chaussons ni chausse pied, dans la salle de bain il n'y avait que shampoing savon et gel douche, 2 grandes serviettes et une petite serviette ! A croire que le Talbot fait des économies partout ou c'est possible. Petit déjeuner décevant, vraiment rien d'un 4 étoiles. Le pire est qu'au check out, le montant sur la facture était inférieur à ce que j'avais déjà payé sur Hotels.com (90 euros de différence pour 3 nuits...).
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Second time staying at the Talbot. Our previous stay in June was really good and so I decided to book again for this trip. Overall the hotel is nice with a newly opened bar and restaurant area. Rooms are spacious with 2 beds and a decent bathroom.
This stay unfortunately we noticed some areas which could do with improvement. On arrival (6pm) there were no staff to be seen. We stood at reception for quite a few minutes before a passing staff member went through the back and a receptionist came out. The receptionist was really lovely so this made up for the wait. We were given room 405. On the way to the room we were shocked by the state on the carpets which looked like they had been splattered with bleach all the way up the corridor. Not good for a four star hotel.
The room also had a large stain on the floor which looked like coffee and a strange smell. This soon went with the window open.
The following day we needed a second key card. Again no one on reception so we had another wait till a cleaner went and got a receptionist out.
The following morning we were woken by a smoke alarm going off twice and when it stopped a letter placed under the door stating someone on your floor has been smoking and if they find you smoking in the room you will be charged for the deep cleaning of the room etc. This sounded very accusatory. Considering myself and my husband have never smoked we felt offended by such a letter.
Unfortunately I don’t think we will chose the Talbot again.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Dawid, Gestion de l’hôtel
Dear Rebecca,Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed your previous stay, but we sincerely apologize for the issues you encountered this time. It’s disappointing to learn about the lack of staff at check-in and the condition of the carpets and your room. This is certainly not the standard we aim to uphold. We also understand how upsetting the smoke alarm situation and the letter were, and we appreciate your feedback on this matter.Your comments will be shared with our team to address these concerns and improve our service. We’re truly sorry to hear that your experience did not meet your expectations, and we hope you might consider giving us another chance in the future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Pros
Very accommodating staff
Vast bedroom (3 beds)
Free wifi
Comfortable main bed
Ample parking
Quiet night sleep
Good road access to hotel
Great shower w soaps towels hand rails slip mat
Bathroom surfaces and basin Stylish (quartz overlay)
Breakfast excellent
Spectacular views from 4th floor breakfast
Cons
Fire alarm 07:33. (Guest was smoking in room)
Extractor doesn’t work in ensuite
No pan brush
Poor disabled access to reception - unnecessarily long winded and convoluted access for wheelchair and walking stick users etc
Bathroom basin too shallow for wet shave unless v careful
High volume breakfast floor was v noisy and had sub optimal layout. Every surface sticky or greasy.
Room tv - Samsung controls difficult, perhaps unresponsive for the low-tech user
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Dawid, Gestion de l’hôtel
Dear Mark,Thank you for your detailed feedback! We’re glad to hear that you enjoyed the spacious room, comfortable bed, and excellent breakfast, as well as the stunning views. Your comments about the fire alarm and the extractor fan are noted, and we sincerely apologize for any inconvenience they caused.We appreciate your insights regarding accessibility and the breakfast layout; we’ll certainly look into improving these areas. We strive to provide a great experience for all our guests, and your feedback helps us do just that. We hope to have the opportunity to welcome you back and provide an even better stay!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Dawid, Gestion de l’hôtel
Dear Lucie,Thank you for your wonderful feedback.We hope to welcome you back soon!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Dawid, Gestion de l’hôtel
Dear Mick,Thank you for your wonderful feedback.We hope to welcome you back soon!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Dawid, Gestion de l’hôtel
Dear John,Thank you for your wonderful feedback.We hope to welcome you back soon!
