Note fondée sur 870 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2024
Staff very friendly, very quiet, excellent breakfast bar!
Commentaires de Gestion de l’hôtel
22 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Dianne! Thank you for your kind review! We're delighted that you enjoyed the friendly staff, peaceful atmosphere, and excellent breakfast bar. We look forward to hosting you again soon!
par un voyageur
Publié le 27 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
30 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Marveen! We greatly appreciate your 5/5 rating! It was a pleasure having you as a guest, and we look forward to more opportunities to provide you with a great stay.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Edward! We are delighted and honored to have received such a high rating. It was a pleasure providing you with a great stay and we aim to continue providing excellent service to both you and our future guests.
par un voyageur
Publié le 25 août 2024 sur Expedia
Overall it was a pleasant stay
Commentaires de Gestion de l’hôtel
26 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi David! Thank you for sharing your experience. We're glad to hear that your stay was pleasant overall. If you have any feedback on how we can make your next visit even better, please let us know. We look forward to welcoming you back in the future!
par un voyageur
One day trip
Publié le 17 août 2024 sur HotelsWe came for one day trip to see the caverns. The room was great for an over night stay.
Commentaires de Gestion de l’hôtel
18 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Denise! Thank you for the positive review! We're glad to hear that the room met your needs for your overnight stay. We hope you had a fantastic time exploring the caverns and look forward to welcoming you back in the future!
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Kevin! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
par un voyageur
Poor experience
Publié le 12 août 2024 sur HotelsWe found bloodstains on one of the bedsheets. Definitely not returning
Commentaires de Gestion de l’hôtel
13 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Glenn! Thank you for sharing your feedback. We sincerely apologize for the oversight with the bed linens. This is not reflective of our usual standards, and we will address this issue with our team immediately. We hope you will consider giving us another chance to provide a better experience in the future.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi RICARDO! On behalf of our entire team, I would like to apologize if we have failed to exceed your expectations. Your satisfaction is important to us so please let us now if you have feedback that can help us make improvements to ensure we offer an exceptional experience for our guests in the future.
par un voyageur
Publié le 10 août 2024 sur Expedia
conveniently located if you’re headed to the caverns with friendly staff. I didn’t bring mine this time but the establishment was pet friendly.
Commentaires de Gestion de l’hôtel
11 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Matthew! Thank you for your review. We’re pleased to hear that you found our location convenient and appreciated our friendly staff. It’s also great to know that our pet-friendly policy is a benefit for future stays. We look forward to welcoming you back!
par un voyageur
Publié le 10 août 2024 sur Expedia
Easy access. Kids enjoyed the pool
Commentaires de Gestion de l’hôtel
11 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Reba! Thank you for your feedback! We’re glad to hear that you found our location convenient and that the kids enjoyed the pool. We hope to see you again soon!
