Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
4,1 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Sunny, Gestion de l’hôtel
Thank you so much for your feedback
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi James,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kiki,We recognize that we fell short of meeting your expectations on this particular occasion as reflected in your rating of 2. We are keen to understand the specific challenges you faced during your visit, as your honest feedback, whether positive or negative, is essential for our ongoing enhancements. We anticipate the chance to improve and offer you a superior service in the future.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
It was good for what I needed. Just a place to sleep
Commentaires de Gestion de l’hôtel
1 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Billy,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Nice enough for what we paid. Weird thing is that there is a different sign out front. I think it only recently became an Econolodge and they never did update the sign. Breakfast was quite good.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Michael,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Rosa,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Great stay for the family, everyone was very helpful
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Teneisha,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jerry,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
par un voyageur
Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating and we hope to welcome you back again before long.
par un voyageur
Publié le 15 juin 2024 sur Expedia
The room they gave us had 3 dead cockroaches in it so we knew it hadn't been cleaned well. The bed linen and cover were musty smelling. We did not get a refund.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Sophia CSR, Gestion de l’hôtel
Hi Joyce,It is saddening to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
