Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Management office was horrible in assisting.
Publié le 23 juill. 2024 sur HomeAwayThe place is beyond cute, and the view is amazing. However, I found the management team at Vacasa to be horrible. They provided awful customer service. To start off, we were locked out of the property for 3 hours after a very long trip. I wrote to them regarding my problem, and a day later, they answered. We stayed for 6 days and had only one set of towels for each person for 6 days, no extra towels. Then, to top everything off, the kitchen sink clogged up for days, unable to cook. Reached out to Vacasa again a day or two later would answer with no help at all. I hope the owner of the property reads this. As I said, the property is super cute, but the management office's is awful. It made my stay in a very beautiful place very unpleasant.
Commentaires de Gestion de l’hôtel
9 août 2024 par VrboOwner, Gestion de l’hôtel
Hi, Monica, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We hope to have the opportunity to better impress you in the future!
par un voyageur
Great location
Publié le 28 déc. 2023 sur HomeAwayPerfect spot to enjoy the scenery. The inside chairs were the only thing that didn’t feel clean, but the bed and pillows and the outside furniture were all clean and comfortable.
par un voyageur
Chill Beach Condo
Publié le 11 nov. 2023 sur HomeAwayOur stay was great, and we enjoyed it to the fullest. We Loved being right on the beach; the nights were great for walks down the coast and sleeping with open windows. The condo was super clean but could use some updates besides that excellent place to stay.
par un voyageur
Beach hideaway.
Publié le 23 sept. 2023 sur HomeAwayGreat single room right on the beach. Quaint, clean and all you need to enjoy time in Carlsbad. Close to town center everything is walking distance. Only down side was no additional towels or paper good for a seven day stay. An offer of mid-stay refresh would be over the top service. Hope they are reading these.
Commentaires de Gestion de l’hôtel
7 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Guy. Thank you for providing us with this valuable feedback. We are glad to hear you enjoyed the location of our home. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. Supplies are restocked before each guest. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
par un voyageur
Stunning
Publié le 13 mars 2023 sur HomeAwayThe property was easily accessible and very clean when we arrived. The owner had set us up for success for a beach day, lounging around, or hanging out on the patio to grill and enjoy the views. 10/10 I would stay here again
par un voyageur
Total functionality.
Publié le 16 sept. 2022 sur HomeAwayThis place has all the amenities needed to experience a California Beach stay. Older but very functional. Think full access to the beach.. we’ll definitely do again.
par un voyageur de Las Vegas, NV USA
Great location but rental a bit run down
Publié le 13 août 2022 sur HomeAwayWe were surprised at condition of furniture for this price rental - cheap plastic patio chairs, missing blinds, worn/old chairs and interior furniture and not nice hair dryer (coated in something). It did say NO AC in listing but should be noted for summer months and reflect in rates only one medium fan made for very uncomfortable nights and no ability to Lock Screen door so couldn’t let air in all day in baking sun. Murphy bed was very comfortable, place was clean and location cannot be best.
par un voyageur
Publié le 25 mai 2022 sur Expedia
An excellent little get-away with plenty of amenities for the two of us in terms of kitchen and patio furnishings. We really enjoyed our few days there ... wish it could have been longer.
par un voyageur
Most relaxing beach retreat in Carlsbad!
Publié le 24 mai 2022 sur HomeAwayGetting down all the stairs to the property was a bit daunting, but once you are there and settled, OMG’ it is SO worth every step! We will be back to this spot, and even will request the bottom of the stairs unit. Love love love this place! Highly recommend! ❤️🌊🏖☀️
par un voyageur
Great Location, listing accuracy low
Publié le 27 avr. 2022 sur HomeAwayThis place was wonderful, for the most part. The location is amazing. However, there were a few things that were stated in the listing that were not there and a few other minor things. There was no dishwasher, no fan, no fan in the bathroom, the bathroom smelled like mold, the shower and shower curtain were not super clean, the hair dryer had sticky stuff all over it and pieces of paper towel stuck to it, the floor wasn't the cleanest (which I expected being that close to the beach), and the ceiling fan made constant clicking noises and seemed like it may fall off. While I know this seems like a lot, overall they are fairly minor but also I like to feel clean where I am staying. I still recommend this place as the cleanliness is easily fixable and the location makes it worth it.
