Note fondée sur 952 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Len Regan, Gestion de l’hôtel
Hi Marc, thank you for taking the time to let us know how we are doing. Our team strives to provide an excellent and positive experience for all guests. And your feedback is a vital part of that process. Kind Regards,
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Len Regan, Gestion de l’hôtel
Hi Kari, thank you for taking the time to let us know how we are doing. Our team strives to provide an excellent and positive experience for all guests. And your feedback is a vital part of that process. Kind Regards,
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Liked east parking and close to Legoland
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Len Regan, Gestion de l’hôtel
Thank you Jennifer for the great review! We appreciate all of our guests, and love to hear feedback we can share with the team. Have a great day!
par un voyageur
Publié le 28 août 2024 sur Expedia
The staff were great. The family room was clean and included amenities we needed for a comfortable and wonderful stay. The swimming pool was well maintained. It was walkable to Legoland.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Len Regan, Gestion de l’hôtel
Good morning Cheryl, we are so pleased to hear you and your family enjoyed the stay with us. Your kind words will be shared with the team! Have a great day.
par un voyageur
Publié le 26 août 2024 sur Expedia
It was ok
Commentaires de Gestion de l’hôtel
27 août 2024 par Len Regan, Gestion de l’hôtel
Hi David, thank you for giving us your feedback as it assists in us providing a positive memorable stay for our guests.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Len Regan, Gestion de l’hôtel
Hi Noemi, thank you for this amazing review! Our team loves to hear when they are doing a great job. And our guests are happy. Cheers!
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Len Regan, Gestion de l’hôtel
Hello Anthony, thank you for letting us know how your stay went. Our team prides itself on making sure the guests enjoy themselves and have a memorable stay.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Len Regan, Gestion de l’hôtel
Hi Liliana, It is so gratifying to read this review for myself and the rest of the team at Grand Pacific Palisades Resort. We appreciate you taking the time to respond to this survey. Kind Regards,
par un voyageur
Great location, but cleanliness of room is ok
Publié le 14 août 2024 sur HotelsGreat location and amenities. The following needs improvement:
More towel hooks in the bathroom needed, cabinet pulls were dirty, all the cereal bowls still smelled of raw eggs even after dishwashing them all before use.
Commentaires de Gestion de l’hôtel
20 août 2024 par Len Regan, Gestion de l’hôtel
Hello Sean, thank you for providing feedback regarding your stay. It is always helpful for us to learn the areas where we can improve, and since our team strives to provide exemplary service, and for our guests to have a positive experience your contribution to this effort is greatly appreciated. Kind Regards,
par un voyageur
Publié le 14 août 2024 sur Expedia
The place was dirty and not well maintained. The outside floors were cracked and worn out. Facility showed that it is old and not well maintained.
The shower was cold and did not warm up at all.
Commentaires de Gestion de l’hôtel
14 août 2024 par Len Regan, Gestion de l’hôtel
Hello George, we are dismayed to hear that your experience was anything less than positive. Our team strives to create a relaxing environment and for our guests to enjoy themselves. We appreciate you letting us know so that we may improve on areas that need attention. Kind Regards,
