Ratings based on 904 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 28, 2024 on Hotels
by A traveller
Posted Mar. 25, 2024 on Expedia
by A traveller
Posted Mar. 24, 2024 on Hotels
by A traveller
Posted Mar. 17, 2024 on Hotels
Perfect place at right price for a quick getaway.
Comment from Hotel Management
Mar. 20, 2024 by General Manager, Hotel Management
Dear Chris,Thank you for choosing Hilton Garden Inn Carlsbad Beach to host your recent getaway. We're happy to hear you had an enjoyable experience and that you appreciated our affordable rates. We're grateful for your positive rating, and we hope to have the pleasure of your company the next time you're in the area.Sincerely,Cipriano TalaveraFront Office Manager
by A traveller
Posted Mar. 11, 2024 on Hotels
by A traveller
Posted Mar. 8, 2024 on Expedia
STAFF WAS RUDE AND NOT VERY NICE. THE TV DIDN'T WORK AND THE OVERALL EXPERIENCE WAS TERRIBLE. I WON'T STAY THERE AGAIN.
Comment from Hotel Management
Mar. 12, 2024 by General Manager, Hotel Management
Dear Roert,Thank you for taking the time to share your experience. We strive for excellence and clearly missed the mark during your stay regarding service and amenities, such as the television. We will work to address these matters and hope you will allow us an opportunity to improve your perception of our hotel.Sincerely,Cipriano TalaveraFront Office Manager
by A traveller
Posted Mar. 4, 2024 on Hotels
by A traveller
Posted Mar. 3, 2024 on Expedia
Air conditioning did not work or was fake , thermostat was set to 60 was 70 plus in room . Shower water was not hot enough, warm at best ,
Comment from Hotel Management
Mar. 5, 2024 by General Manager, Hotel Management
Dear Zach,We greatly appreciate your feedback. Your comments regarding our amenities are important to us and we will be sure to have our maintenance team look into your feedback further so that they can make changes where necessary. It would be a pleasure to host you again, we hope to see you soon. Sincerely,Cipriano TalaveraFront Office Manager
by A traveller
Posted Mar. 1, 2024 on Expedia
by A traveller
Posted Feb. 29, 2024 on Hotels
22$ a night parking was unexpected! Bar didn't have a great selection of alcohol!
Friendly bartender!
Comment from Hotel Management
Mar. 4, 2024 by General Manager, Hotel Management
Thank you for your positive rating of Hilton Garden Inn Carlsbad Beach! As you mentioned, we charge a parking fee, and information about that is on our website. Although you'd prefer a more extensive selection of alcohol, we're happy our bartender was friendly. Your thoughtful comments are valued and we hope you'll return.Sincerely,Cipriano TalaveraFront Office Manager
