Note fondée sur 911 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
100 % des clients le recommandent
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 11 avr. 2022 sur Expedia
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Commentaires de Gestion de l’hôtel
13 avr. 2022 par General Manager, Gestion de l’hôtel
Dear Steve, Based on your rating, it seems like you had a pleasant time at Hilton Garden Inn Carlsbad Beach! If there is anything we can do to make your next visit more comfortable and enjoyable, please don't hesitate to let us know. We hope to see you again soon! Sincerely, Peter Yerkes General Manager
5 sur 5
par un voyageur

Excellent séjour

Publié le 2 mars 2020 sur Hotels
Magnifique hôtel au bord de l’océan ( le soir au coucher du soleil on voit les dauphins ). Le menu du restaurant est très bon et frais et le service est très bien. La chambre et grande est très confortable. A recommander .
Commentaires de Gestion de l’hôtel
10 mars 2020 par Brian Min, Gestion de l’hôtel
Dear Value Guest, Thank you for staying with us. We appreciate your feedback. Sincerely,
5 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
Great place to stay
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear William,Thank you! We are happy to know that you fully enjoyed your visit. Come back again soon! Sincerely,Josephine SuarezGeneral Manager
5 sur 5
par un voyageur de Phoenix

Publié le 17 août 2024 sur Expedia
Enjoyed
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear Alexander,We're glad you enjoyed your stay at Hilton Garden Inn Carlsbad Beach! Thank you for your comment, and we hope to welcome you back soon. Sincerely,Josephine SuarezGeneral Manager
5 sur 5
par un voyageur

Nice place

Publié le 12 août 2024 sur Hotels
Really nice, the toilet needs updating, uses way too much water.
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Dear Court,Thank you for your feedback! We're glad you had an exceptional stay at Hilton Garden Inn Carlsbad Beach, and we appreciate your comments about the toilet. We'll consider your suggestion as we strive to improve, and we look forward to welcoming you back for another great visit.Sincerely,Josephine SuarezGeneral Manager
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 août 2024 sur Hotels
3 sur 5
par un voyageur

Good for a short vacation

Publié le 11 août 2024 sur Hotels
Overall, was a good stay. Main thing is it's location which is close to the ocean, to a surfing site. Can get gorgeous sunsets. Though does not have access to the beach but it's close enough if looking to get to the water. Rooms are pretty big and renovated, the beds very clean. A super small refrigerator was a bummer. A few other things could improve like they can provide a map to get to the rooms upon arrival. You get towels for the use at the pool at the reception which is also not convenient. The property and the pool could be cleaner.
Commentaires de Gestion de l’hôtel
13 août 2024 par General Manager, Gestion de l’hôtel
Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our great location, beautiful accommodations, and clean bed, we are sorry other aspects of your stay didn't meet your expectations. Your comments are all important to us and will be reviewed with the team to ensure we are always offering our best. We look forward to welcoming you back and impressing you further.Sincerely,Josephine SuarezGeneral Manager
3 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
Difficulty accessing beaches, and distance from beach. Views say waterfront views but not true, ground floor views non- existent due to bushing covering the water view.
Commentaires de Gestion de l’hôtel
13 août 2024 par General Manager, Gestion de l’hôtel
Dear David,Thank you for your feedback. We apologize for any inconvenience you experienced with accessing the beach and our waterfront views. Rest assured, we value your insights and will look into ways to ensure your future experiences meet your expectations. Sincerely,Josephine SuarezGeneral Manager
4 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
Property is fine! We have stayed there several times and we always enjoy our stay! My only complaint is with the room rates which are not cheap which I can accept compared to other hotels but I think charging for parking with the abundant amount of space I think it’s a little greedy! Just one man’s opinion
Commentaires de Gestion de l’hôtel
13 août 2024 par General Manager, Gestion de l’hôtel
Dear David,It's always a thrill to welcome back a valued guest, and based on your rating, it seems you enjoyed your stay at Hilton Garden Inn Carlsbad Beach once again. That said, please know parking fees have become an industry standard, though we understand how this impacted your experience. We'll be sure to share your comments internally. Thank you for your loyalty and for leaving a review, and we look forward to your next stay.Sincerely,Josephine SuarezGeneral Manager
3 sur 5
par un voyageur

Publié le 8 août 2024 sur Expedia
$22 parking per night , if you're near the pool it is very loud
Commentaires de Gestion de l’hôtel
10 août 2024 par General Manager, Gestion de l’hôtel
Dear Josseline,We're grateful to have hosted you as our guest. It's our pleasure to offer the option of convenient parking in our private lot. Although it's unfortunate if you were disappointed with the cost, please know our fees are published online so you can review the details before making a reservation. On behalf of our team, we hope you'll stay with us again.Sincerely,Josephine SuarezGeneral Manager