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Sheraton Carlsbad Resort & Spa

4.0 star property
Family-friendly 4-star hotel near LEGOLAND® California

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Photo gallery for Sheraton Carlsbad Resort & Spa

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Beach nearby, free beach shuttle, beach umbrellas, beach towels
Meeting facility
Beach nearby, free beach shuttle, beach umbrellas, beach towels
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
5420 Grand Pacific Drive, Carlsbad, CA, 92008
  • LEGOLAND® California
    ‪13 min walk‬
  • Flower Fields of Carlsbad
    ‪3 min drive‬
  • Carlsbad Premium Outlets
    ‪4 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

  • 41.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 41.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 41.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 41.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 41.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 41.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 1 Double Bed, Non Smoking

Premium Studio Suite, 1 Double Bed, Non Smoking

Premium Studio Suite, 1 Double Bed, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite, Multiple Beds, Non Smoking

47-inch LCD TV with cable channels, TV, Netflix

Deluxe Suite, Multiple Beds, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Studio Suite, 1 King Bed

47-inch LCD TV with cable channels, TV, Netflix

Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

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4.3 out of 5, Excellent, (895)
The price is CA $491
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About the area

Carlsbad

Near the airport.Within a 15-minute walk of the hotel, you'll find LEGOLAND® California and The Crossings at Carlsbad. Also, GIA Museum is within half a mile (1 km) and SEA LIFE Carlsbad Aquarium is within 2 miles (3 km).

What's nearby

  • The Crossings at Carlsbad - 7 min walk - 0.6 km
  • LEGOLAND® California - 13 min walk - 1.2 km
  • Flower Fields of Carlsbad - 3 min drive - 2.2 km
  • Carlsbad Premium Outlets - 4 min drive - 2.7 km
  • Carlsbad State Beach - 7 min drive - 5.7 km

Getting around

  • Carlsbad Poinsettia Station - 6 min drive
  • San Diego Intl. Airport (SAN) - 43 min drive

Restaurants

  • ‪Miniland USA - ‬11 min walk
  • ‪Windmill Food Hall - ‬3 min drive
  • ‪The Dragon - ‬6 min walk
  • ‪Ruby's Diner - ‬4 min drive
  • ‪BJ's Restaurant & Brewhouse - ‬4 min drive

About this property

Sheraton Carlsbad Resort & Spa

Family-friendly 4-star hotel near LEGOLAND® California
Sheraton Carlsbad Resort & Spa offers its guests a full-service spa, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 8010 square feet (744 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and a steam room are also featured at the family-friendly Sheraton Carlsbad Resort & Spa. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Carlsbad hotel is smoke free.

  • 251 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 8010 sq ft of conference space
  • 744 sq m of conference space
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sheraton Carlsbad Resort & Spa offers 251 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's club
  • Children's pool
  • Microwave (on request)
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Area shuttle
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 15.00-20.00 for adults and USD 10.00-20.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Arcade/game room
  • Bicycling
  • Children's pool
  • Foosball table
  • Full-service spa
  • Golf driving range
  • Lifeguards on site
  • Outdoor pool
  • Steam room
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 47-inch LCD TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Microwave (on request)

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 20.00 for adults, and USD 10.00 to 20.00 for children
  • Self parking fee: USD 38 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlsbad Sheraton
Carlsbad Sheraton Resort
Sheraton Carlsbad
Sheraton Carlsbad Resort
Sheraton Resort Carlsbad
Sheraton Carlsbad Hotel Carlsbad
Carlsbad Sheraton
Sheraton Carlsbad Resort Spa
Sheraton Carlsbad & Carlsbad
Sheraton Carlsbad Resort & Spa Hotel
Sheraton Carlsbad Resort & Spa Carlsbad
Sheraton Carlsbad Resort & Spa Hotel Carlsbad

Sheraton Carlsbad Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 80 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We charged six times for our stay. Once by Expedia and five more time by the Sheraton. Multiple charges ranging from 100 to 1000 all different amounts of charges and reversals. It was an absolute mess and left me with zero confidence in their management system. I’ve had to make multiple calls and struggle to get anyone on the phone from the resort.
Stayed 3 nights in Dec 2024

8/10 Good

Lissa

Travelled with partner
The pool was not heated and the spa was luke warm. We ordered glasses and a wine bottle opener and it took 1.5 hrs to receive it. Also the walls and ceiling are not very well insulated. We woken up at 6:30 am to stomping running and children screaming
Stayed 2 nights in Nov 2024

4/10 Poor

eve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty bad.
Hotel was very basic with horrific decor and under refurbishment. We would never stay here again.
Stayed 4 nights in Sep 2024

6/10 Okay

Peter, Snoqualmie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was nice and big and the beds were wonderfully comfortable. We weren't there for Legoland, but literally nothing else is within walking distance. If you do have a car, most things are ~10 minutes away, so with that in mind, the location isn't bad. However, it's clear at least parts of the property are in need of updating and maintenance, and that last touch of service that becomes a 4 star property just isn't there. 3.5 stars, not 4.
Stayed 4 nights in Oct 2024

8/10 Good

Ian

Stayed 1 night in Jul 2024

8/10 Good

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Steven Charles, Sedro Woolley

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Katalina

Travelled with family, Travelled with family and small children
Liked: Amenities
Beautiful location
Stayed 1 night in Sep 2024

8/10 Good

shahriar

Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. We were impressed with everything and wish we were able to stay another night.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort but bad food.
Overall the stay was very nice. The hotel and grounds were well taken care of and very clean. The staff were all helpful and extremely friendly. We enjoyed the pool and used bicycles. The food in the 7 mile restaurant was terrible however. The Mac and cheese burger was cold and the macaroni was not completely cooked. The loaded fries tasted like everything was made with all canned and processed ingredients. Neither was edible. We did order pancakes through room service in the morning and they were very good.
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Johnny made our weekend special!
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cassandra at the pole was awesome. She handled the whole pole area herself. The lobby staff was awesome. The waiter at the 7mile was awesome. Room was clean. Bed was super comfortable. The noise…people above us must have had kids playing tag until 10pm and then again at 6:30am. A smoke alarm in an adjacent room started going off at 4:30 in the morning for a good half hour. Not the hotel’s fault, but I am tired today. Overall. This place is great, even for a staycation. Wouldn’t trade the day/night for another place.
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and the staff was helpful and friendly.
Stayed 3 nights in Sep 2024

2/10 Terrible

Roberta

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience for my family on our first trip to Legoland. We were cared for at the highest level; special thanks to Johnny for making a difference!
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Jul 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is top notch. Stayed here for my wedding 5 years ago and a couple of days ago for my anniversary. Plan on staying every year for our anniversary
Stayed 1 night in Aug 2024

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jeannie

Liked: Cleanliness
Construction going on on the floor we stayed on
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 6 year old loved the water slide! They have to have someone run it, so it was not always open, but they did have someone about 10a. It closes some time in the afternoon. The access to Legoland was great! So convenient, easy walk. The restaurant 7 mile was nice, food was good, but expensive. Parking was also expensive. Kids liked the pool and the fitness center. Main thing was the access to Legoland and the pool. Rooms were fine, a good size. We had a view of a driveway behind the property and a incline. Not amazing. A water filler would be nice.
Stayed 4 nights in Aug 2024