Note fondée sur 797 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2024 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Thank you for taking the time to complete an online survey for our hotel, feedback from our guest is extremely important to us to help make everyday improvements for our guests. We hope to see you again in the future during your next visit in Carlsbad.
par un voyageur
Bon hôtel
Publié le 13 août 2023 sur HotelsChambre spacieuse et confortable. Accueil sympathique. Bon petit déjeuner. A 30 mn des cavernes de Carlsbad.
Piscine intérieure froide et tapis de course hors service… dommage
Commentaires de Gestion de l’hôtel
14 août 2023 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Hello Edith, Thank you for taking the time to complete our online review of our hotel, your feedback is important to us. We are glad to hear you had an enjoyable stay. If you may have any further comments or concerns feel free to reach out to the hotel.
par un voyageur de Las Cruces
Publié le 18 août 2024 sur Expedia
Always come here for our visits to the Caverns. Always clean and a great price.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Thank you for taking the time to complete an online review of our hotel. I am pleased to hear you enjoyed your stay with us. We look forward to hosting you again in the future.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Thank you for taking the time to complete an online review of our hotel. I am pleased to hear you enjoyed your stay with us. We look forward to hosting you again in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Great stay and close to all entertainment and food.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Thank you for taking the time to complete an online review of our hotel. I am pleased to hear you enjoyed your stay with us. We look forward to hosting you again in the future.
par un voyageur
Poor Gym Facilities
Publié le 9 août 2024 sur HotelsThe equipment is outdated, out of ordered and poorly maintained, limiting the potential for a satisfying workout experience.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Thank you for taking the time to complete an online review of our hotel. I am currently working on trying to get new Gym equipment for our guest as I understand that most guest use these machines daily. Please allow me to apologize for the inconvenience you had with your workout experience.
par un voyageur
Publié le 7 août 2024 sur Expedia
Check in was awesome but when there was a shift change, the younger guy was NO HELP! I’m traveling with kids and I needed a baby crib, he acted like it was a problem to go look for one. Not friendly at all
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Thank you for taking the time to complete an online review of our hotel. Allow me to apologize for the inconvenience of not having a baby crib available as the one we had on hand got damaged from another guest. We have purchased a new Pack and Play and have that available for our guests. We hope to host you in the future again.
par un voyageur
Publié le 3 août 2024 sur Expedia
It was great
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Thank you for taking the time to complete an online review of our hotel. I am pleased to hear you enjoyed your stay with us. We look forward to hosting you again in the future.
par un voyageur
Publié le 3 août 2024 sur Expedia
Great service and nice facility.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Thank you for taking the time to complete an online review of our hotel. I am pleased to hear you enjoyed your stay with us. We look forward to hosting you again in the future.
par un voyageur
Publié le 3 août 2024 sur Expedia
Tengo un cargo adicional, se supone que con lo realizado en EXPEDIA, era el costo total
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Savannah Hidalgo General Manager, Gestion de l’hôtel
Thank you for taking the time to complete an online review of our hotel. I Looked into your account and it looks as the card was held with an authorization. This completely falls off the card 5-7 business days after checkout. Thank you for bringing it to our attention and we hope all have been resolved.
