Note fondée sur 547 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Great property. Pricey but we enjoyed it
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Best hotel clean convenient !
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Paul,We are thrilled to learn you had a great experience staying with us at The Westin Carlsbad Resort & Spa! Thank you for highlighting our spotless facilities and convenient location. We look forward to welcoming you back soon!Thank you,The Westin Carlsbad Resort & Spa
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Front desk needs to be better trained if you’re going to work for a 5 star hotel. Lost, rude, and lack of hospitality or concern.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sodaba,We sincerely apologize for the experience you described. This is certainly not the level of hospitality we aim to provide. Rest assured, your feedback is important, and we will address these concerns with our team to ensure we uphold our service standards. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back someday for a better experience. Thank you,The Westin Carlsbad Resort & Spa
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Amazing staff!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Megan,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon!Thank you,The Westin Carlsbad Resort & Spa
par un voyageur
Publié le 5 sept. 2024 sur Expedia
wonderful stay; walked to legoland
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Lesley,Thank you for your review! It’s great to hear you enjoyed your stay and found the location convenient for walking to Legoland. We look forward to welcoming you back!Thank you,The Westin Carlsbad Resort & Spa
par un voyageur
Publié le 3 sept. 2024 sur Expedia
One the best stays we had in a long time
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Dominic,Thank you for staying with us at The Westin Carlsbad Resort & Spa and letting us know about your fantastic experience! We appreciate your feedback and look forward to your next visit.Thank you,The Westin Carlsbad Resort & Spa
par un voyageur
Publié le 2 sept. 2024
par un voyageur
Publié le 31 août 2024 sur Expedia
par un voyageur
Publié le 31 août 2024 sur Expedia
Staff is absolutely amazing
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Quentin,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. If your travels bring you back to the area, please come see us again at The Westin Carlsbad Resort & Spa!Thank you,The Westin Carlsbad Resort & Spa
