Note fondée sur 117 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,3 Service et personnel
3,5 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Water pressure in the room is too low - shower goes cold if you flush the toilet or run the sink water.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Nothing special room was not ready even 30 min before check in. Have Left the place and come back on night.
par un voyageur
Publié le 26 août 2024 sur Hotels
Staff were fantastic and the food was excellent. Room was really dirty, cobwebs hanging from the ceiling and falling on us while we sleep and some of the furniture was caked in dust. Shower and sink had hot water in the evening but in the morning there was no hot water.
par un voyageur
Publié le 15 août 2024 sur Expedia
Helpul and friendly staff, had a noisy room on the front which wasn't the hotels fault. Problem with the shower not heating up, generally hotel in need of a makeover.
par un voyageur
Publié le 5 août 2024 sur Hotels
Check in was very friendly. Rooms and hallways a bit tired. Big gap under the door. No soap at sink. Very small TV for quite a big room. The bathroom was quite dirty and the floor/toilet and walls could have been cleaned better.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
par un voyageur
Publié le 8 juin 2024 sur Expedia
par un voyageur
Poor
Publié le 6 juin 2024 sur HotelsThe noise from the road outside was awful (all night long from HGVs), the room was really tatty - holes in carpets, fraying of bed frame. Room wasn’t vacuumed. The bathroom hadn’t been cleaned - pubic hair in shower/ facial hair residue post shave around edge of sink. To think they had the cheek to charge an additional £15 for a dog for ‘extra cleaning’…. Just awful to be honest.
par un voyageur
Ok for a night or two, but never again for us
Publié le 2 juin 2024 sur HotelsAs a Marston hotel and previously having stayed at a hotel of this group, my expectations were of similar quality, but this hotel sadly didn't meet my expectations. The car park had massive potholes, the rooms were small and dated, with poor finishings and some of them broken that could be easily mended, so not a good eye for detail there (whole on the wall, where the door must have been hitting with the handle, a ball from the end of curtains pole fallen, flimsy finishings, in the family room the space between the beds and the wall was small and had to be careful as the TV and it's cables were stiking out at our face level, which was quite dangerous in a family room with children, etc), there were silverfish in the bathroom.
It was very uncomfortable in terms of setting in, as there was no shelves or space for the luggage and the bathroom was extremely small with no room for toiletries at all, just two hooks for towels. The sink was very small and it made it difficult to wash your hands of your face as water would go everywhere.
but on the first night one of the towels had large brown stains and put me off. On a good note, the beds were comfortable and had clean sheets. The restaurant staff couldn't cope with the demand on a BH weekend, lack of staff, being not that extremely busy, but busier than usual for them. They run out of items from the menu. The food was good and tasty. The continental breakfast was just cereals hot water for tea/coffee. Cooked breakfast was good.
par un voyageur
Publié le 28 avr. 2024 sur Expedia
