Note fondée sur 164 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Karin, Gestion de l’hôtel
Dear Deegan,Thank you for taking the time to share your review. I hope we can welcome you back to Carmel again soon.Warm regards,Karin
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Property location is perfect in beautiful Carmel. Staff is very friendly and morning breakfast quite special. For the price point, rooms don’t hit the mark. Expensive to have paper thin walls. We paid $1800 for two nights where we were waken to the ice bin being used by staff to set for lobby breakfast. It was quite loud. Our bedroom window was level with sidewalk and had passerby’s constantly that could see in. We could hear everyone’s conversations and therefore knew we had to be quiet ourselves.The room itself was okay, but certainly not worth nearly 1K a night. Would definitely ask for room not near lobby or street. Disappointed about this, because it really was a cute place and the staff and breakfast are 10/10!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Karin, Gestion de l’hôtel
Dear Christine,Thank you very much for taking the time to share your review. I appreciate your kind words regarding the staff and breakfast, but am very sorry to read your visit was noisy. When assigning rooms, we do take into account guest preferences when known. I hope you will come back and give us the opportunity to provide a more restful and relaxing experience. Warm regards,Karin
par un voyageur de laval
Publié le 16 sept. 2024 sur Expedia
Nice, clean, very well located.
Staffs are polite and helpful.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Karin, Gestion de l’hôtel
Dear Hao,Thank you very much for taking the time to review your stay. I'm delighted to read you enjoyed your time with us and hope you will visit again soon.Warm regards,Karin
par un voyageur
Publié le 6 sept. 2024 sur Expedia
It was a nice place, but very noisy
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Karin, Gestion de l’hôtel
Dear Lamis,Thank you very much for taking the time to review your stay with us. I'm glad to read you enjoyed your time with us, but do apologize that you were disturbed by noise. I hope you will give us the opportunity to welcome you back again soon.Warm regards,Karin
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Such a great spot for our long weekend! The decor is so classy, yet comfortable. The staff were all helpful with dining ideas and spots to see as first time Carmel visitors! Breakfast was delicious and the patio was a great spot to start our day! Would highly recommend!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Karin, Gestion de l’hôtel
Dear Shauna,Thank you very much for all your great comments. We're so happy you enjoyed your time with us and hope you will come back soon.Warm regards,Karin
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Karin, Gestion de l’hôtel
Dear David,Thank you very much for your excellent review. I hope you will come back and visit us again if your travels bring you back to Carmel.Warm regards,Karin
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The hotel’s photos are more appealing than the actual experience, and the location proved to be somewhat inconvenient due to limited parking options. Additionally, the on-site dining options were quite limited, which was disappointing. This place is not worth the price rate.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Karin, Gestion de l’hôtel
Dear Stephanie,Thank you very much for taking the time to comment on your stay. I'm very sorry that your experience did not meet your expectations. We have designed a light hors d'oevres menu in the evening in order to complement the many restaurants dinner options in the area. I do apologize that parking in Carmel can be challenging, especially on a holiday weekend. Our rates can vary quite a bit from mid-week to holiday periods and I hope you would consider visiting us again if traveling back to the area.Warm regards,Karin
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Beautiful breakfast, very nice room. Friendly and helpful staff.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Karin, Gestion de l’hôtel
Dear Samantha,Thank you for sharing your review of your recent visit. I'm delighted you enjoyed your room and the breakfast. Hopefully you'll come back and visit us again soon.Warm regards,Karin
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Karin, Gestion de l’hôtel
Dear Jacky,Thank you very much for reviewing your recent visit.I hope we can welcome you back to Carmel again soon.Warm regards,Karin
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Karin, Gestion de l’hôtel
Dear Darius,Thank you for your excellent review. I hope we you will come back to visit us again soon.Warm regards,Karin
